Firefox snap crashes on every upgrade

[Roman Shipovskij]

Firefox snap package crashes every time on upgrade which cause data loss, it disappear from the panel but still running on unknown workspace

All this is very annoying to the average user and gives a negative impression of using Ubuntu

I think Firefox snap is not ready for using in LTS release by default without an alternative to install .deb package

Steps to reproduce:
1) Run Firefox snap
2) Upgrade from candidate channel: sudo snap refresh firefox --candidate
3) Try to open a new tab or click on Firefox icon on panel

Current behaviour:
Firefox crashes or closes

Expected behaviour:
Firefox should notify user that restart is required, as in .deb case

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[Alberto Mardegan (mardy)]

Thanks Roman, we are working on it in https://github.com/snapcore/snapd/pull/10676

[Olivier Tilloy (osomon)]

While the problem does affect firefox very visibly, the problem lies in snapd, so I've removed the tracking task for Firefox.

[Thomas M Steenholdt (tmus)]

While the problem might be in snapd, Firefox is still very much impacted, when it comes to the decision to ship 22.04 LTS without a deb version of Firefox to fall back to. In my experience, this is just one of many ways the experience with the snap version of Firefox is not on par with the traditional package time - yet. Lots of serious problems exist, that have still not been sorted out since the beginning of the 21.10 lifecycle.

[Mateusz Stachowski (stachowski-mateusz)]

The snapd changes got merged in March and I think this is fixed.

I first switched to the candidate channel and it didn't crash Firefox.

Today I switched to beta and it also didn't crash Firefox.

[Roman Shipovskij (roman-shipovskij)]

I confirm that now Firefox snap does not crash after upgrade, but it still disappears from the panel