Cannot resume from suspend

Bug #1962373 reported by Rob Owens
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux-hwe-5.13 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

New HP Pavilion 15z-eh100

I am able to suspend via the power menu or by closing the laptop lid. However, I am unable to resume from suspend. Opening the lid does not do it. Hitting the power button does not do it. I have hit every key on the keyboard as well as clicked the touchpad. The power button has a slowly pulsing light, indicating it is suspended. Pressing and holding the power button for several seconds, causing the laptop to power off, is the only way I have found to get out of this state.

$ cat /proc/acpi/wakeup
Device S-state Status Sysfs node
GPP1 S4 *disabled
GP17 S4 *enabled pci:0000:00:08.1
GPP0 S4 *disabled

$ uname -a
Linux pavilion 5.13.0-30-generic #33~20.04.1-Ubuntu SMP Mon Feb 7 14:25:10 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux

$ lsb_release -rd
Description: Ubuntu 20.04.4 LTS
Release: 20.04

$ lspci
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Root Complex
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Renoir IOMMU
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
00:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
00:02.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
00:02.4 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe GPP Bridge
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir Internal PCIe GPP Bridge to Bus
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 51)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 5
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 6
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 7
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI Express Card Reader (rev 01)
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. Device 8852
03:00.0 Non-Volatile memory controller: Sandisk Corp Device 5009 (rev 01)
04:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Device 164c (rev c2)
04:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 1637
04:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) Platform Security Processor
04:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir USB 3.1
04:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir USB 3.1
04:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor (rev 01)
04:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller

Please let me know if I can provide any other details to help get this solved.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.13.0-30-generic 5.13.0-30.33~20.04.1
ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-30-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
Date: Sat Feb 26 11:49:38 2022
InstallationDate: Installed on 2022-02-16 (10 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
SourcePackage: linux-signed-hwe-5.13
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Rob Owens (hick518) wrote :
affects: linux-signed-hwe-5.13 (Ubuntu) → linux-hwe-5.13 (Ubuntu)
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-hwe-5.13 (Ubuntu):
status: New → Confirmed
Revision history for this message
Rob Owens (hick518) wrote :

Is there anything I can do to help get this bug addressed? Configurations I could try, mainline kernels I could test, etc?

Revision history for this message
Rob Owens (hick518) wrote :

This problem is fixed in Ubuntu 22.04.

$ cat /proc/acpi/wakeup
Device S-state Status Sysfs node
GPP1 S4 *disabled
GP17 S4 *enabled pci:0000:00:08.1
GPP0 S4 *disabled

$ uname -a
Linux pavilion 5.15.0-46-generic #49-Ubuntu SMP Thu Aug 4 18:03:25 UTC 2022 x86_64 x86_64 x86_64 GNU/Linux

$ lsb_release -rd
Description: Ubuntu 22.04.1 LTS
Release: 22.04

$ lspci
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne Root Complex
00:00.2 IOMMU: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne IOMMU
00:01.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
00:01.3 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne PCIe GPP Bridge
00:02.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
00:02.2 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne PCIe GPP Bridge
00:02.4 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne PCIe GPP Bridge
00:08.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir PCIe Dummy Host Bridge
00:08.1 PCI bridge: Advanced Micro Devices, Inc. [AMD] Renoir Internal PCIe GPP Bridge to Bus
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD] FCH SMBus Controller (rev 51)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD] FCH LPC Bridge (rev 51)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 0
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 5
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 6
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Renoir Device 24: Function 7
01:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS522A PCI Express Card Reader (rev 01)
02:00.0 Network controller: Realtek Semiconductor Co., Ltd. RTL8852AE 802.11ax PCIe Wireless Network Adapter
03:00.0 Non-Volatile memory controller: Sandisk Corp WD Blue SN550 NVMe SSD (rev 01)
04:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Lucienne (rev c2)
04:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Renoir Radeon High Definition Audio Controller
04:00.2 Encryption controller: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) Platform Security Processor
04:00.3 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1
04:00.4 USB controller: Advanced Micro Devices, Inc. [AMD] Renoir/Cezanne USB 3.1
04:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor (rev 01)
04:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller

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