[HP ENVY m6] Pointer sometimes jumps from left to right and presses down the right and left buttons

[Jan Luca Oster]

My Mouse sometimes jumps from left to right and presses down the right and left buttons. Restarting helps. It opens apps and i am unable to use the computer.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-30-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Feb 25 18:05:27 2022
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: No
GraphicsCard:
 Intel Corporation HD Graphics 5500 [8086:1616] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company HD Graphics 5500 [103c:80dd]
InstallationDate: Installed on 2022-01-29 (27 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 04f2:b50c Chicony Electronics Co., Ltd HP Truevision HD
 Bus 001 Device 003: ID 8087:0a2a Intel Corp.
 Bus 001 Device 002: ID 046d:c534 Logitech, Inc. Unifying Receiver
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: HP HP ENVY m6 Notebook
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-30-generic root=UUID=4e8d5df3-3d45-48d0-a629-0d7e3fa05d7e ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/16/2015
dmi.bios.release: 15.34
dmi.bios.vendor: Insyde
dmi.bios.version: F.22
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 80DD
dmi.board.vendor: HP
dmi.board.version: 64.31
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 64.31
dmi.modalias: dmi:bvnInsyde:bvrF.22:bd10/16/2015:br15.34:efr64.31:svnHP:pnHPENVYm6Notebook:pvrType1ProductConfigId:rvnHP:rn80DD:rvr64.31:cvnHP:ct10:cvrChassisVersion:skuT0U83UA#ABA:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=ENV
dmi.product.name: HP ENVY m6 Notebook
dmi.product.sku: T0U83UA#ABA
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

[Daniel van Vugt (vanvugt)]

Thanks for the bug report.

It looks like the kernel is having some trouble with the touchpad which would explain the problems you are experiencing;

[ 2031.208] (EE) event5 - SynPS/2 Synaptics TouchPad: kernel bug: Touch jump detected and discarded.
See https://wayland.freedesktop.org/libinput/doc/1.15.5/touchpad-jumping-cursors.html for details
[ 2031.609] (EE) event5 - SynPS/2 Synaptics TouchPad: kernel bug: Touch jump detected and discarded.
See https://wayland.freedesktop.org/libinput/doc/1.15.5/touchpad-jumping-cursors.html for details
...

and

[ 3279.131] (EE) event5 - SynPS/2 Synaptics TouchPad: libinput bug: 1: invalid tap event TAP_EVENT_RELEASE in state TAP_STATE_TAPPED
[ 3279.346] (EE) event5 - SynPS/2 Synaptics TouchPad: libinput bug: 1: invalid tap event TAP_EVENT_MOTION in state TAP_STATE_TAPPED
...

Assuming this is not a hardware problem, you would need a newer kernel or newer libinput to fix it. Please try booting the latest Ubuntu from USB to see if it is already fixed:

  http://cdimage.ubuntu.com/daily-live/current/

Please also try using a USB mouse as a workaround.

[Launchpad Janitor (janitor)]

[Expired for libinput (Ubuntu) because there has been no activity for 60 days.]

[Launchpad Janitor (janitor)]

[Expired for linux-hwe-5.13 (Ubuntu) because there has been no activity for 60 days.]