sudo apt --fix-broken install crashes

Bug #1962197 reported by Robert Pearson
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-signed-hwe-5.13 (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Ubuntu MATE so buggy I had to reinstall (UEFI mode). Now HP OfficeJet Pro 7740 will not print but scanner works fine (It is an all-in-one) printer. Cannon install tesseract-ocr.

Tried booting Ubuntu MATE 18.04 on a different drive. Get flashing dots all night. Will not boot.

Machine is ASUS A88XM-A with 32GB DRam. A WD 1TB SSD with Ubuntu Mate 20.04.3 (not working). A WD 4TB HD with Ubuntu Mate 18.04 (not working).

Running Linux Mint with Cinamon has no problem printing. Just Ubuntu.

Found linux image: /boot/vmlinuz-5.13.0-28-generic downloads 17% then crashes. repeatedly!

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.13.0-30-generic 5.13.0-30.33~20.04.1
ProcVersionSignature: Ubuntu 5.13.0-30.33~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-30-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: MATE
Date: Thu Feb 24 10:51:07 2022
InstallationDate: Installed on 2022-01-31 (23 days ago)
InstallationMedia: Ubuntu-MATE 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819.1)
SourcePackage: linux-signed-hwe-5.13
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Robert Pearson (rpearsonii) wrote :
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

Bug reporting is about finding & fixing problems thus preventing future users from hitting the same bug.

I suspect a Support site would be more appropriate, eg. https://answers.launchpad.net/ubuntu. You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

You have filed this bug about 20.04, but mention Linux Mint & Ubuntu 18.04? they are different OSes so how do they relate to this bug report on a 20.04 system? Please don't confuse details with other unrelated details.

I've marked this bug as 'incomplete' as it appears you're in need of support, with no details provided of a crash; no crash dump etc being provided; only screen with what appears to issues that would benefit from support. If you believe I'm incorrect, you leave a message explaining why, and the status can be returned to "New".

Changed in linux-signed-hwe-5.13 (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux-signed-hwe-5.13 (Ubuntu) because there has been no activity for 60 days.]

Changed in linux-signed-hwe-5.13 (Ubuntu):
status: Incomplete → Expired
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