5.13.0-28-generic usbc video output

Bug #1961235 reported by Dept.Técnico (Extreme Micro S.L.)
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

When I start my laptop with Ubuntu 21.10 and with a dock station DELL WD19S, the laptop becomes very unresponsive. Furthermore, if i unplug it an plug it again, it don't work... no video output to external monitors or mouse.

linux-image-5.13.0-28-generic.

Dmesg output when unplug an plug the dock station again:
...
[ 1036.064752] i915 0000:00:02.0: [drm] *ERROR* Timeout waiting for DDI BUF D to get idle
[ 1036.192475] i915 0000:00:02.0: [drm] *ERROR* Timed out waiting for DP idle patterns
[ 1036.192486] i915 0000:00:02.0: [drm] *ERROR* Link Training Unsuccessful
...
[ 2126.814265] atkbd serio0: Unknown key pressed (translated set 2, code 0xf0 on isa0060/serio0).
[ 2126.814276] atkbd serio0: Use 'setkeycodes e070 <keycode>' to make it known.
[ 2126.817581] atkbd serio0: Unknown key released (translated set 2, code 0xf0 on isa0060/serio0).
[ 2126.817592] atkbd serio0: Use 'setkeycodes e070 <keycode>' to make it known.
[ 2126.836552] msi_wmi: Unknown event received

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: linux-image-5.13.0-28-generic 5.13.0-28.31
ProcVersionSignature: Ubuntu 5.13.0-28.31-generic 5.13.19
Uname: Linux 5.13.0-28-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: wineos 3847 F.... pulseaudio
 /dev/snd/controlC1: wineos 3847 F.... pulseaudio
 /dev/snd/controlC0: wineos 3847 F.... pulseaudio
CasperMD5CheckResult: unknown
Date: Thu Feb 17 15:38:24 2022
HibernationDevice: RESUME=none
InstallationDate: Installed on 2020-11-30 (443 days ago)
InstallationMedia: Ubuntu 20.10 "Groovy Gorilla" - Release amd64 (20201022)
MachineType: Micro-Star International Co., Ltd. Modern 15 A11M
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 LANG=es_ES.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/BOOT/ubuntu_skan4e@/vmlinuz-5.13.0-28-generic root=ZFS=rpool/ROOT/ubuntu_skan4e ro i915.enable_gvt=1 kvm.ignore_msrs=1 intel_iommu=igfx_off drm.debug=0 quiet splash
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-28-generic N/A
 linux-backports-modules-5.13.0-28-generic N/A
 linux-firmware 1.201.4
SourcePackage: linux
UpgradeStatus: Upgraded to impish on 2021-11-28 (81 days ago)
dmi.bios.date: 07/30/2021
dmi.bios.release: 1.24
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: E1552IMS.118
dmi.board.asset.tag: Default string
dmi.board.name: MS-1552
dmi.board.vendor: Micro-Star International Co., Ltd.
dmi.board.version: REV:1.0
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Micro-Star International Co., Ltd.
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrE1552IMS.118:bd07/30/2021:br1.24:svnMicro-StarInternationalCo.,Ltd.:pnModern15A11M:pvrREV1.0:rvnMicro-StarInternationalCo.,Ltd.:rnMS-1552:rvrREV1.0:cvnMicro-StarInternationalCo.,Ltd.:ct10:cvrDefaultstring:sku1552.1:
dmi.product.family: Modern
dmi.product.name: Modern 15 A11M
dmi.product.sku: 1552.1
dmi.product.version: REV:1.0
dmi.sys.vendor: Micro-Star International Co., Ltd.

Revision history for this message
Dept.Técnico (Extreme Micro S.L.) (tecnicos-extreme-micro) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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