System freeze

Bug #1960742 reported by Wilson Montero
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-hwe-5.13 (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

before it crashes, 3 LEDs (Power, mayus,block number) turn on and turn off about 3 times.. And all will be freeze it needs to shutdown keeping pressed the I/O button

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.13.0-28.31~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-28-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
BootLog: Error: [Errno 13] Permiso denegado: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Feb 13 11:03:30 2022
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: Continuously
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 Intel Corporation Device [8086:4e55] (rev 01) (prog-if 00 [VGA controller])
   Subsystem: Intel Corporation Device [8086:2212]
InstallationDate: Installed on 2022-02-09 (4 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
MachineType: INTEL V14
ProcEnviron:
 LANGUAGE=es_EC:es
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=es_EC.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-28-generic root=UUID=31ee87c2-d9b1-413d-bc93-15224f6ba1ec ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/25/2021
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: WZ362D.fBNAPLL02.2105061
dmi.board.asset.tag: Default string
dmi.board.name: V14
dmi.board.vendor: INET
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.ec.firmware.release: 1.2
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvrWZ362D.fBNAPLL02.2105061:bd05/25/2021:br5.19:efr1.2:svnINTEL:pnV14:pvrDefaultstring:rvnINET:rnV14:rvrDefaultstring:cvnDefaultstring:ct10:cvrDefaultstring:sku2105061:
dmi.product.family: Jasper lake
dmi.product.name: V14
dmi.product.sku: 2105061
dmi.product.version: Default string
dmi.sys.vendor: INTEL
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 21.2.6-0ubuntu0.1~20.04.1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Wilson Montero (bambinounos) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report.

Next time the freeze happens please:

1. Wait 10 seconds.

2. Reboot.

3. Run:

   journalctl -b-1 > prevboot.txt

4. Attach the resulting text file here.

summary: - Xorg freeze
+ System freeze
affects: xorg (Ubuntu) → linux-hwe-5.13 (Ubuntu)
Changed in linux-hwe-5.13 (Ubuntu):
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :
Revision history for this message
Wilson Montero (bambinounos) wrote :

Hi thanks for your help, please check at the attachment

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux-hwe-5.13 (Ubuntu) because there has been no activity for 60 days.]

Changed in linux-hwe-5.13 (Ubuntu):
status: Incomplete → Expired
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