Ubuntu Jammy Desktop fails to boot after install

[Leó Kolbeinsson]

Ubuntu Jammy Desktop fails to boot after install

Testing Ubuntu Jammy Desktop daily ISO - 2022-02-07

This also affects Ubuntu Jammy Canary desktop - tested daily ISO 2022-02-07

After installing the OS and selecting reboot the system reboot fails -

The vendors logo appears with the Ubuntu logo and fails to boot - I have tried this with 2 barebone machines and 1 in VirtualBox - will attach syslogs and images in a separate comment.

[Leó Kolbeinsson (leok)]

Link to my results Ubuntu Jammy Desktop daily ISO - 2022-02-07

http://iso.qa.ubuntu.com/qatracker/milestones/429/builds/244047/testcases/1300/results

Attached is syslog for the Dell latitude 7280 - I have all the other install logs available if needed.

[Leó Kolbeinsson (leok)]

And here screenshot of the systems boot failure - only the logo screens and all hangs.

[Ubuntu QA Website (ubuntuqa)]

This bug has been reported on the Ubuntu ISO testing tracker.

A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1960226

[Julian Andres Klode (juliank)]

You have already left grub at this point and the kernel also started.

Reassigning to systemd in the meantime to debug this further as a userspace boot issue. This might need further reassing.

You'll have to boot this verbosely, it's no use with a splash screen enabled.

[Leó Kolbeinsson (leok)]

@juliank

I will retest this again after release next daily ISO on other machines as well.

[Leó Kolbeinsson (leok)]

This also affects Ubuntu Jammy Canary desktop - tested daily ISO 2022-02-07

[Leó Kolbeinsson (leok)]

Retested Ubuntu Jammy daily ISO 2022-02-08 - again fails to boot to desktop after install.

http://iso.qa.ubuntu.com/qatracker/milestones/429/builds/244085/testcases/1300/results

[Chris Guiver (guiverc)]

this comment is likely invalid... see "--- update"

I zsync'd the daily & completed 3 installs but did NOT experience this issue

uEFI - sony vaio svp112a1cw (i5-9400u, 4gb, intel haswell-ULT)
BIOS - hp dc7700 (c2d-e6320, 5gb, nvidia quadro nvs 290)

the sony 'thingy' had two installs to it;
- one using normal uEFI, and
- the other using Secure-uEFI
reports can be found at link provided in Leó's comment #7

-- update

the sony thingy doesn’t have the expected date on /etc/apt/sources.list

-rw------- 1 guiverc guiverc 3.1G Feb 2 09:38 jammy-desktop-amd64.iso
-rw-rw-r-- 1 guiverc guiverc 56K Feb 2 18:56 jammy-desktop-amd64.manifest
-rw-rw-r-- 1 guiverc guiverc 6.2M Feb 2 19:40 jammy-desktop-amd64.iso.zsync

that date & what’s on the sources doesn’t match Download links for Ubuntu Desktop amd64 | Ubuntu QA

SO I'll HAVE TO DISQUALIFY MY COMMENT.

My ISO was from http://cdimage.ubuntu.com/ubuntu/daily-live/current/jammy-desktop-amd64.iso

where https://cdimage.ubuntu.com/ubuntu/daily-live/current/ shows the manifest I download & a zsync file matching Feb-2 ... so my ISO is OLD !

is something wrong here? is this related? or maybe I've just got to check my zsync script.. is the issue just web site/zsync related? no time to currently look

[Daniel van Vugt (vanvugt)]

2022-02-02 WORKS
2022-02-03 WORKS
2022-02-04 ?
2022-02-05 FAILS
2022-02-06 FAILS
2022-02-07 FAILS
2022-02-08 FAILS
2022-02-09 FAILS

Sorry I don't have a copy of 2022-02-04 to test.

[Daniel van Vugt (vanvugt)]

Here's the diff between working and not working.

Edit: Sorry, ignore this comment. It's the package list of the live session whereas we want the installation itself.

[Daniel van Vugt (vanvugt)]

Although this is one of the changes:

https://launchpad.net/ubuntu/+source/ubuntu-meta/1.475

[Daniel van Vugt (vanvugt)]

Given the bug doesn't occur for upgrades, maybe this change is relevant:

https://launchpad.net/ubuntu/+source/ubiquity/22.04.6

(the working image has 22.04.4)

[Daniel van Vugt (vanvugt)]

Seems the problem is not ubiquity. Downgrading to 22.04.4 before installing made no improvement.

[Leó Kolbeinsson (leok)]

2022-02-09 Fails

Ran 2 tests - http://iso.qa.ubuntu.com/qatracker/milestones/429/builds/244128/testcases/1300/results

[Daniel van Vugt (vanvugt)]

I was thinking gdm3 needed some investigation but this update was published an hour ago:

  https://launchpad.net/ubuntu/+source/gdm3/41.3-1ubuntu2

Fingers crossed.

[Daniel van Vugt (vanvugt)]

Verified fixed in 2022-02-10

gdm3 = 41.3-1ubuntu2

[Leó Kolbeinsson (leok)]

I can confirm that the fix works - bug no longer present.

Tested Ubuntu Jammy daily ISO 2022-02-10

http://iso.qa.ubuntu.com/qatracker/milestones/429/builds/244168/testcases/1300/results