Ubuntu
linux-firmware package

Intel WiFi 6 AX210 hardware stops working

Bug #1958639 reported by ThomasA on 2022-01-21

This bug report is a duplicate of: Bug #1948685: AX210 iwlwifi doesn't work on 5.13 kernel. Edit Remove

This bug affects 4 people

Affects		Status	Importance	Assigned to	Milestone
	linux-firmware (Ubuntu)	Invalid	Undecided	Unassigned
	Focal	Confirmed	Undecided	Unassigned

Bug Description

I am running Ubuntu 20.04.3:

$ lsb_release -rd
Description: Ubuntu 20.04.3 LTS
Release: 20.04

I am running Ubuntu on a Lenovo ThinkPad P14s with Intel Wi-Fi 6 AX210 Wi-Fi interface. This used to work up to kernel 5.11.0-46 (which loaded iwlwifi "firmware version 59.601f3a66.0 ty-a0-gf-a0-59.ucode op_mode iwlmvm").
Recently, Ubuntu auto-upgraded my kernel to first version 5.13.0-25 and then 5.13.0-27. Both of these kernel versions load iwlwifi "firmware version 63.c04f3485.0 ty-a0-gf-a0-63.ucode op_mode iwlmvm" and then my Wi-Fi interface no longer works.
This is the error output from `dmesg` when running kernel 5.13.0-25:

[ 68.475159] iwlwifi 0000:09:00.0: enabling device (0000 -> 0002)
[ 68.488513] iwlwifi 0000:09:00.0: api flags index 2 larger than supported by driver
[ 68.488533] iwlwifi 0000:09:00.0: TLV_FW_FSEQ_VERSION: FSEQ Version: 0.0.2.25
[ 68.489009] iwlwifi 0000:09:00.0: loaded firmware version 63.c04f3485.0 ty-a0-gf-a0-63.ucode op_mode iwlmvm
[ 68.623466] iwlwifi 0000:09:00.0: Detected Intel(R) Wi-Fi 6 AX210 160MHz, REV=0x420
[ 68.803885] iwlwifi 0000:09:00.0: Microcode SW error detected. Restarting 0x0.
[ 68.803996] iwlwifi 0000:09:00.0: Start IWL Error Log Dump:
[ 68.803999] iwlwifi 0000:09:00.0: Status: 0x00000040, count: 6
[ 68.804001] iwlwifi 0000:09:00.0: Loaded firmware version: 63.c04f3485.0 ty-a0-gf-a0-63.ucode
[ 68.804003] iwlwifi 0000:09:00.0: 0x00000071 | NMI_INTERRUPT_UMAC_FATAL
[ 68.804006] iwlwifi 0000:09:00.0: 0x002002F0 | trm_hw_status0
[ 68.804008] iwlwifi 0000:09:00.0: 0x00000000 | trm_hw_status1
[ 68.804009] iwlwifi 0000:09:00.0: 0x004DA004 | branchlink2
[ 68.804011] iwlwifi 0000:09:00.0: 0x004D07EA | interruptlink1
[ 68.804012] iwlwifi 0000:09:00.0: 0x004D07EA | interruptlink2
[ 68.804014] iwlwifi 0000:09:00.0: 0x004D8DEA | data1
[ 68.804016] iwlwifi 0000:09:00.0: 0x00000010 | data2
[ 68.804017] iwlwifi 0000:09:00.0: 0x00000000 | data3
[ 68.804019] iwlwifi 0000:09:00.0: 0x00000000 | beacon time
[ 68.804020] iwlwifi 0000:09:00.0: 0x00013757 | tsf low
[ 68.804022] iwlwifi 0000:09:00.0: 0x00000000 | tsf hi
[ 68.804023] iwlwifi 0000:09:00.0: 0x00000000 | time gp1
[ 68.804025] iwlwifi 0000:09:00.0: 0x0002859D | time gp2
[ 68.804027] iwlwifi 0000:09:00.0: 0x00000001 | uCode revision type
[ 68.804028] iwlwifi 0000:09:00.0: 0x0000003F | uCode version major
[ 68.804030] iwlwifi 0000:09:00.0: 0xC04F3485 | uCode version minor
[ 68.804032] iwlwifi 0000:09:00.0: 0x00000420 | hw version
[ 68.804033] iwlwifi 0000:09:00.0: 0x00489002 | board version
[ 68.804035] iwlwifi 0000:09:00.0: 0x8008FF00 | hcmd
[ 68.804036] iwlwifi 0000:09:00.0: 0x00020000 | isr0
[ 68.804038] iwlwifi 0000:09:00.0: 0x60000000 | isr1
[ 68.804040] iwlwifi 0000:09:00.0: 0x58F00002 | isr2
[ 68.804041] iwlwifi 0000:09:00.0: 0x00C0000C | isr3
[ 68.804043] iwlwifi 0000:09:00.0: 0x00000000 | isr4
[ 68.804045] iwlwifi 0000:09:00.0: 0x00000000 | last cmd Id
[ 68.804046] iwlwifi 0000:09:00.0: 0x004D8DEA | wait_event
[ 68.804048] iwlwifi 0000:09:00.0: 0x00000000 | l2p_control
[ 68.804050] iwlwifi 0000:09:00.0: 0x00000000 | l2p_duration
[ 68.804051] iwlwifi 0000:09:00.0: 0x00000000 | l2p_mhvalid
[ 68.804053] iwlwifi 0000:09:00.0: 0x00000000 | l2p_addr_match
[ 68.804054] iwlwifi 0000:09:00.0: 0x00000009 | lmpm_pmg_sel
[ 68.804056] iwlwifi 0000:09:00.0: 0x00000000 | timestamp
[ 68.804058] iwlwifi 0000:09:00.0: 0x00000024 | flow_handler
[ 68.804112] iwlwifi 0000:09:00.0: Start IWL Error Log Dump:
[ 68.804113] iwlwifi 0000:09:00.0: Status: 0x00000040, count: 7
[ 68.804115] iwlwifi 0000:09:00.0: 0x2010070D | ADVANCED_SYSASSERT
[ 68.804117] iwlwifi 0000:09:00.0: 0x00000000 | umac branchlink1
[ 68.804118] iwlwifi 0000:09:00.0: 0x8045CF40 | umac branchlink2
[ 68.804120] iwlwifi 0000:09:00.0: 0x0108E0B2 | umac interruptlink1
[ 68.804122] iwlwifi 0000:09:00.0: 0x00000000 | umac interruptlink2
[ 68.804124] iwlwifi 0000:09:00.0: 0x00000005 | umac data1
[ 68.804125] iwlwifi 0000:09:00.0: 0xDEADBEEF | umac data2
[ 68.804127] iwlwifi 0000:09:00.0: 0xDEADBEEF | umac data3
[ 68.804128] iwlwifi 0000:09:00.0: 0x0000003F | umac major
[ 68.804130] iwlwifi 0000:09:00.0: 0xC04F3485 | umac minor
[ 68.804132] iwlwifi 0000:09:00.0: 0x00028596 | frame pointer
[ 68.804133] iwlwifi 0000:09:00.0: 0xC0885E90 | stack pointer
[ 68.804135] iwlwifi 0000:09:00.0: 0x00010C00 | last host cmd
[ 68.804137] iwlwifi 0000:09:00.0: 0x00000000 | isr status reg
[ 68.804165] iwlwifi 0000:09:00.0: IML/ROM dump:
[ 68.804166] iwlwifi 0000:09:00.0: 0x00000B03 | IML/ROM error/state
[ 68.804185] iwlwifi 0000:09:00.0: 0x000086A0 | IML/ROM data1
[ 68.804197] iwlwifi 0000:09:00.0: 0x00000080 | IML/ROM WFPM_AUTH_KEY_0
[ 68.804204] iwlwifi 0000:09:00.0: Fseq Registers:
[ 68.804216] iwlwifi 0000:09:00.0: 0x20000000 | FSEQ_ERROR_CODE
[ 68.804228] iwlwifi 0000:09:00.0: 0x80440002 | FSEQ_TOP_INIT_VERSION
[ 68.804240] iwlwifi 0000:09:00.0: 0x00080009 | FSEQ_CNVIO_INIT_VERSION
[ 68.804252] iwlwifi 0000:09:00.0: 0x0000A652 | FSEQ_OTP_VERSION
[ 68.804264] iwlwifi 0000:09:00.0: 0x00000002 | FSEQ_TOP_CONTENT_VERSION
[ 68.804276] iwlwifi 0000:09:00.0: 0x4552414E | FSEQ_ALIVE_TOKEN
[ 68.804288] iwlwifi 0000:09:00.0: 0x00400410 | FSEQ_CNVI_ID
[ 68.804300] iwlwifi 0000:09:00.0: 0x00400410 | FSEQ_CNVR_ID
[ 68.804312] iwlwifi 0000:09:00.0: 0x00400410 | CNVI_AUX_MISC_CHIP
[ 68.804326] iwlwifi 0000:09:00.0: 0x00400410 | CNVR_AUX_MISC_CHIP
[ 68.804340] iwlwifi 0000:09:00.0: 0x00009061 | CNVR_SCU_SD_REGS_SD_REG_DIG_DCDC_VTRIM
[ 68.804354] iwlwifi 0000:09:00.0: 0x00000061 | CNVR_SCU_SD_REGS_SD_REG_ACTIVE_VDIG_MIRROR
[ 68.804370] iwlwifi 0000:09:00.0: WRT: Collecting data: ini trigger 13 fired (delay=0ms).
[ 69.743608] iwlwifi 0000:09:00.0: Failed to run INIT ucode: -5

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.13.0-27-generic 5.13.0-27.29~20.04.1
ProcVersionSignature: Ubuntu 5.11.0-46.51~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-46-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Jan 21 12:01:43 2022
InstallationDate: Installed on 2021-10-11 (102 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=da_DK.UTF-8
SHELL=/bin/bash
SourcePackage: linux-signed-hwe-5.13
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

Revision history for this message

ThomasA (thomas-arildsen) wrote on 2022-01-21:

Dependencies.txt Edit (2.6 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.7 KiB, text/plain; charset="utf-8")

Revision history for this message

Launchpad Janitor (janitor) wrote on 2022-01-23:

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-signed-hwe-5.13 (Ubuntu):
status:	New → Confirmed

Revision history for this message

Curt Corum (curtcorum) wrote on 2022-01-23:

Download full text (6.4 KiB)

Linux asimov 5.13.0-27-generic #29~20.04.1-Ubuntu SMP Fri Jan 14 00:32:30 UTC 2022 x86_64 x86_64 x86_64 GNU/Linu

Linux asimov 5.13.0-27-generic #29~20.04.1-Ubuntu SMP Fri Jan 14 00:32:30 UTC 2022 x86_64 x86_64 x86_64 GNU/Linu

(base) curt@asimov:~$  dmesg | grep iwl
[    2.183364] iwlwifi 0000:09:00.0: enabling device (0000 -> 0002)
[    2.227168] iwlwifi 0000:09:00.0: api flags index 2 larger than supported by driver
[    2.227183] iwlwifi 0000:09:00.0: TLV_FW_FSEQ_VERSION: FSEQ Version: 0.0.2.25
[    2.227411] iwlwifi 0000:09:00.0: loaded firmware version 63.c04f3485.0 ty-a0-gf-a0-63.ucode op_mode iwlmvm
[    2.463883] iwlwifi 0000:09:00.0: Detected Intel(R) Wi-Fi 6 AX210 160MHz, REV=0x420
[    2.639075] iwlwifi 0000:09:00.0: Microcode SW error detected. Restarting 0x0.
[    2.639175] iwlwifi 0000:09:00.0: Start IWL Error Log Dump:
[    2.639175] iwlwifi 0000:09:00.0: Status: 0x00000040, count: 6
[    2.639177] iwlwifi 0000:09:00.0: Loaded firmware version: 63.c04f3485.0 ty-a0-gf-a0-63.ucode
[    2.639178] iwlwifi 0000:09:00.0: 0x00000071 | NMI_INTERRUPT_UMAC_FATAL    
[    2.639179] iwlwifi 0000:09:00.0: 0x002002F0 | trm_hw_status0
[    2.639180] iwlwifi 0000:09:00.0: 0x00000000 | trm_hw_status1
[    2.639181] iwlwifi 0000:09:00.0: 0x004DA004 | branchlink2
[    2.639182] iwlwifi 0000:09:00.0: 0x004D07EA | interruptlink1
[    2.639182] iwlwifi 0000:09:00.0: 0x004D07EA | interruptlink2
[    2.639183] iwlwifi 0000:09:00.0: 0x004D8DEA | data1
[    2.639183] iwlwifi 0000:09:00.0: 0x00000010 | data2
[    2.639184] iwlwifi 0000:09:00.0: 0x00000000 | data3
[    2.639185] iwlwifi 0000:09:00.0: 0x00000000 | beacon time
[    2.639186] iwlwifi 0000:09:00.0: 0x00013A8D | tsf low
[    2.639187] iwlwifi 0000:09:00.0: 0x00000000 | tsf hi
[    2.639187] iwlwifi 0000:09:00.0: 0x00000000 | time gp1
[    2.639188] iwlwifi 0000:09:00.0: 0x000289CB | time gp2
[    2.639189] iwlwifi 0000:09:00.0: 0x00000001 | uCode revision type
[    2.639189] iwlwifi 0000:09:00.0: 0x0000003F | uCode version major
[    2.639190] iwlwifi 0000:09:00.0: 0xC04F3485 | uCode version minor
[    2.639191] iwlwifi 0000:09:00.0: 0x00000420 | hw version
[    2.639192] iwlwifi 0000:09:00.0: 0x00489002 | board version
[    2.639192] iwlwifi 0000:09:00.0: 0x8008FF00 | hcmd
[    2.639193] iwlwifi 0000:09:00.0: 0x00020000 | isr0
[    2.639194] iwlwifi 0000:09:00.0: 0x60000000 | isr1
[    2.639194] iwlwifi 0000:09:00.0: 0x58F00002 | isr2
[    2.639195] iwlwifi 0000:09:00.0: 0x00C0000C | isr3
[    2.639195] iwlwifi 0000:09:00.0: 0x00000000 | isr4
[    2.639196] iwlwifi 0000:09:00.0: 0x00000000 | last cmd Id
[    2.639197] iwlwifi 0000:09:00.0: 0x004D8DEA | wait_event
[    2.639197] iwlwifi 0000:09:00.0: 0x00000000 | l2p_control
[    2.639198] iwlwifi 0000:09:00.0: 0x00000000 | l2p_duration
[    2.639199] iwlwifi 0000:09:00.0: 0x00000000 | l2p_mhvalid
[    2.639199] iwlwifi 0000:09:00.0: 0x00000000 | l2p_addr_match
[    2.639200] iwlwifi 0000:09:00.0: 0x00000009 | lmpm_pmg_sel
[    2.639201] iwlwifi 0000:09:00.0: 0x00000000 | timestamp
[    2.639201] iwlwifi 0000:09:00.0: 0x00000024 | flow_handler
[    2.639267] iwlwifi 0000:09:00.0: Start IWL Error Log Dump:
[    2.639268] iwlwifi 0000:09:00.0: Status: 0x00000040, count: 7
[    2.639269] iwlwifi 0000:09:00.0: 0x2010070D | ADVANCED_SYSASSERT
[    2.639270] iwlwifi 0000:09:00.0: 0x00000000 | umac branchlink1
[    2.639270] iwlwifi 0000:09:00.0: 0x8045CF40 | umac branchlink2
[    2.639271] iwlwifi 0000:09:00.0: 0x0108E0B2 | umac interruptlink1
[    2.639272] iwlwifi 0000:09:00.0: 0x00000000 | umac interruptlink2
[    2.639272] iwlwifi 0000:09:00.0: 0x00000005 | umac data1
[    2.639273] iwlwifi 0000:09:00.0: 0xDEADBEEF | umac data2
[    2.639274] iwlwifi 0000:09:00.0: 0xDEADBEEF | umac data3
[    2.639274] iwlwifi 0000:09:00.0: 0x0000003F | umac major
[    2.639275] iwlwifi 0000:09:00.0: 0xC04F3485 | umac minor
[    2.639276] iwlwifi 0000:09:00.0: 0x000289C4 | frame pointer
[    2.639276] iwlwifi 0000:09:00.0: 0xC0885E90 | stack pointer
[    2.639277] iwlwifi 0000:09:00.0: 0x00010C00 | last host cmd
[    2.639278] iwlwifi 0000:09:00.0: 0x00000000 | isr status reg
[    2.639327] iwlwifi 0000:09:00.0: IML/ROM dump:
[    2.639328] iwlwifi 0000:09:00.0: 0x00000B03 | IML/ROM error/state
[    2.639338] iwlwifi 0000:09:00.0: 0x00008778 | IML/ROM data1
[    2.639348] iwlwifi 0000:09:00.0: 0x00000080 | IML/ROM WFPM_AUTH_KEY_0
[    2.639355] iwlwifi 0000:09:00.0: Fseq Registers:
[    2.639358] iwlwifi 0000:09:00.0: 0x20000000 | FSEQ_ERROR_CODE
[    2.639361] iwlwifi 0000:09:00.0: 0x80440002 | FSEQ_TOP_INIT_VERSION
[    2.639365] iwlwifi 0000:09:00.0: 0x00080009 | FSEQ_CNVIO_INIT_VERSION
[    2.639376] iwlwifi 0000:09:00.0: 0x0000A652 | FSEQ_OTP_VERSION
[    2.639380] iwlwifi 0000:09:00.0: 0x00000002 | FSEQ_TOP_CONTENT_VERSION
[    2.639383] iwlwifi 0000:09:00.0: 0x4552414E | FSEQ_ALIVE_TOKEN
[    2.639386] iwlwifi 0000:09:00.0: 0x00400410 | FSEQ_CNVI_ID
[    2.639389] iwlwifi 0000:09:00.0: 0x00400410 | FSEQ_CNVR_ID
[    2.639392] iwlwifi 0000:09:00.0: 0x00400410 | CNVI_AUX_MISC_CHIP
[    2.639398] iwlwifi 0000:09:00.0: 0x00400410 | CNVR_AUX_MISC_CHIP
[    2.639403] iwlwifi 0000:09:00.0: 0x00009061 | CNVR_SCU_SD_REGS_SD_REG_DIG_DCDC_VTRIM
[    2.639409] iwlwifi 0000:09:00.0: 0x00000061 | CNVR_SCU_SD_REGS_SD_REG_ACTIVE_VDIG_MIRROR
[    2.639415] iwlwifi 0000:09:00.0: WRT: Collecting data: ini trigger 13 fired (delay=0ms).
[    3.476896] iwlwifi 0000:09:00.0: Failed to run INIT ucode: -5

(base) curt@asimov:~$ sudo lshw -C network
  *-network                 
       description: Ethernet interface
       product: Intel Corporation
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:0b:00.0
       logical name: enp11s0
       version: 03
       serial: 90:2e:16:e5:b6:bc
       size: 1Gbit/s
       capacity: 1Gbit/s
       width: 32 bits
       clock: 33MHz
       capabilities: pm msi msix pciexpress bus_master cap_list ethernet physical 10bt 10bt-fd 100bt 100bt-fd 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=igc driverversion=5.13.0-27-generic duplex=full firmware=1073:8754 ip=192.168.0.170 latency=0 link=yes multicast=yes port=twisted pair speed=1Gbit/s
       resources: irq:16 memory:be300000-be3fffff memory:be400000-be403fff
  *-network
       description: Network controller
       product: Intel Corporation
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:09:00.0
       version: 1a
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix bus_master cap_list
       configuration: driver=iwlwifi latency=0
       resources: irq:17 memory:be200000-be203fff

Juerg Haefliger (juergh) on 2022-01-24

affects:	linux-signed-hwe-5.13 (Ubuntu) → linux-firmware (Ubuntu)
Changed in linux-firmware (Ubuntu Focal):
status:	New → Confirmed
Changed in linux-firmware (Ubuntu):
status:	Confirmed → Invalid
tags:	added: kern-2023

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Intel WiFi 6 AX210 hardware stops working

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