Internal monitor of AMD based laptop not working after update
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux-firmware (Ubuntu) |
Invalid
|
Undecided
|
Unassigned | ||
Focal |
New
|
Undecided
|
Unassigned |
Bug Description
After applying the latest updates for focal yesterday and rebooting, the internal display of my laptop is no longer usable. Only a noisy, snowy image can be seen on the display. An externally connected display still works.
I can reproduce this behavior on 2 laptops:
TUXEDO Pulse 14 - Gen1
AMD Ryzen 7 4800H
ThinkPad T14s AMD Gen 1
AMD Ryzen 5 Pro 4650U
---
ProblemType: Bug
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CasperMD5CheckR
CurrentDesktop: Pantheon
Dependencies:
DistroRelease: elementary OS 6.1
MachineType: TUXEDO TUXEDO Pulse 14 Gen1
Package: linux-firmware 1.187 [origin: Ubuntu]
PackageArchitec
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=
ProcVersionSign
RelatedPackageV
linux-
linux-
linux-firmware 1.187
Tags: third-party-
Uname: Linux 5.13.0-27-generic x86_64
UnreportableReason: Das ist kein offizielles elementary-Paket. Bitte entfernen Sie alle Pakete von Drittanbietern und wiederholen Sie den Vorgang.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: sudo
WifiSyslog:
_MarkForUpload: True
dmi.bios.date: 05/11/2021
dmi.bios.release: 5.16
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N.1.07.A03
dmi.board.
dmi.board.name: PULSE1401
dmi.board.vendor: NB02
dmi.board.version: Standard
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: TUXEDO
dmi.chassis.
dmi.ec.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: TUXEDO Computers
dmi.product.name: TUXEDO Pulse 14 Gen1
dmi.product.sku: PULSE1401
dmi.product.
dmi.sys.vendor: TUXEDO
affects: | ubuntu → linux-firmware (Ubuntu) |
Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https:/ /wiki.ubuntu. com/Bugs/ FindRightPackag e. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.
To change the source package that this bug is filed about visit https:/ /bugs.launchpad .net/ubuntu/ +bug/1958343/ +editstatus and add the package name in the text box next to the word Package.
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