Using Touchscreen creates soft lockup - Lenovo Yoga 9i - KDE

Bug #1958295 reported by anon
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

1)lsbrelease -rd:
  Description: Ubuntu 21.10
  Release: 21.10
2) i dont know if it is the kernel or an KDE problem, but i would guess the kernel
3) Use the touchscreen without errors
4) The following Error-Message pops up, sometimes(!) when i use the touchscreen. It is not every time and i dont know how to re-create it:

kernel: watchdog: BUG: soft lockup - CPU#3 stuck for 108s! [irq/158-WACF220:257]
...
complete error-message is an attachment
---
When this happens i cant use my touchscreen or touchpad. It is stuck for ~30 seconds. I can still use my keyboard.

*Edit:
now it also affected my Keyboard and i couldn't use it. After it worked again, i could not scroll up/down with my touchpad (see "complete-error-report-2")
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: anon 3421 F.... pulseaudio
CasperMD5CheckResult: unknown
CurrentDesktop: KDE
DistroRelease: Ubuntu 21.10
InstallationDate: Installed on 2021-07-21 (181 days ago)
InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
MachineType: LENOVO 82BG
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-25-generic root=UUID=c0c7dfa0-95cf-4a4f-a107-ddbd3ed7c4e2 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.13.0-25.26-generic 5.13.19
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-25-generic N/A
 linux-backports-modules-5.13.0-25-generic N/A
 linux-firmware 1.201.3
Tags: impish
Uname: Linux 5.13.0-25-generic x86_64
UpgradeStatus: Upgraded to impish on 2021-10-22 (88 days ago)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 07/01/2021
dmi.bios.release: 1.65
dmi.bios.vendor: LENOVO
dmi.bios.version: EHCN65WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40709WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Yoga 9 14ITL5
dmi.ec.firmware.release: 1.65
dmi.modalias: dmi:bvnLENOVO:bvrEHCN65WW:bd07/01/2021:br1.65:efr1.65:svnLENOVO:pn82BG:pvrYoga914ITL5:rvnLENOVO:rnLNVNB161216:rvrSDK0J40709WIN:cvnLENOVO:ct31:cvrYoga914ITL5:skuLENOVO_MT_82BG_BU_idea_FM_Yoga914ITL5:
dmi.product.family: Yoga 9 14ITL5
dmi.product.name: 82BG
dmi.product.sku: LENOVO_MT_82BG_BU_idea_FM_Yoga 9 14ITL5
dmi.product.version: Yoga 9 14ITL5
dmi.sys.vendor: LENOVO

Revision history for this message
anon (privacyisfreedom) wrote :
Revision history for this message
anon (privacyisfreedom) wrote :

version.log added

Revision history for this message
anon (privacyisfreedom) wrote :

lspci-vnvn.log added

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1958295

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: impish
Revision history for this message
anon (privacyisfreedom) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
anon (privacyisfreedom) wrote : CRDA.txt

apport information

Revision history for this message
anon (privacyisfreedom) wrote : CurrentDmesg.txt

apport information

Revision history for this message
anon (privacyisfreedom) wrote : IwConfig.txt

apport information

Revision history for this message
anon (privacyisfreedom) wrote : Lspci.txt

apport information

Revision history for this message
anon (privacyisfreedom) wrote : Lspci-vt.txt

apport information

Revision history for this message
anon (privacyisfreedom) wrote : Lsusb.txt

apport information

Revision history for this message
anon (privacyisfreedom) wrote : Lsusb-t.txt

apport information

Revision history for this message
anon (privacyisfreedom) wrote : Lsusb-v.txt

apport information

Revision history for this message
anon (privacyisfreedom) wrote : PaInfo.txt

apport information

Revision history for this message
anon (privacyisfreedom) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
anon (privacyisfreedom) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
anon (privacyisfreedom) wrote : ProcEnviron.txt

apport information

Revision history for this message
anon (privacyisfreedom) wrote : ProcInterrupts.txt

apport information

Revision history for this message
anon (privacyisfreedom) wrote : ProcModules.txt

apport information

Revision history for this message
anon (privacyisfreedom) wrote : PulseList.txt

apport information

Revision history for this message
anon (privacyisfreedom) wrote : RfKill.txt

apport information

Revision history for this message
anon (privacyisfreedom) wrote : UdevDb.txt

apport information

Revision history for this message
anon (privacyisfreedom) wrote : WifiSyslog.txt

apport information

Revision history for this message
anon (privacyisfreedom) wrote : acpidump.txt

apport information

anon (privacyisfreedom)
description: updated
Revision history for this message
anon (privacyisfreedom) wrote : Re: Using Touchscreen creates soft lockup - Lenovo Yoga 9i
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
anon (privacyisfreedom)
summary: - Using Touchscreen creates soft lockup - Lenovo Yoga 9i
+ Using Touchscreen creates soft lockup - Lenovo Yoga 9i - KDE
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.