System hangs on reboot and shutdown

[pd]

After upgrading from kernel 5.13.0-22-generic to 5.13.0-23-generic, the system cannot be powered down or rebooted, just hangs indefinitely.

A screenshot with the final screen is shown here:
https://askubuntu.com/questions/1385794/system-hangs-on-reboot-and-poweroff

I can restore the previous behavior (i.e. a correct shutdown) with choosing the previous kernel in the grub menu on boot.

Is there anything I can do to provide more information and debug this further?

My system information:
Description: Ubuntu 21.10
Release: 21.10
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: petr 1146 F.... pulseaudio
 /dev/snd/controlC0: petr 1146 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: XFCE
DistroRelease: Ubuntu 21.10
InstallationDate: Installed on 2021-11-07 (62 days ago)
InstallationMedia: Xubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
MachineType: LENOVO 20YA
Package: linux (not installed)
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.13.0-22-generic root=/dev/mapper/vgxubuntu-root ro
ProcVersionSignature: Ubuntu 5.13.0-22.22-generic 5.13.19
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-22-generic N/A
 linux-backports-modules-5.13.0-22-generic N/A
 linux-firmware 1.201.3
Tags: impish
Uname: Linux 5.13.0-22-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 04/07/2021
dmi.bios.release: 1.21
dmi.bios.vendor: LENOVO
dmi.bios.version: GMCN21WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: ThinkBook 13s G3 ACN
dmi.ec.firmware.release: 1.16
dmi.modalias: dmi:bvnLENOVO:bvrGMCN21WW:bd04/07/2021:br1.21:efr1.16:svnLENOVO:pn20YA:pvrThinkBook13sG3ACN:rvnLENOVO:rnLNVNB161216:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrThinkBook13sG3ACN:skuLENOVO_MT_20YA_BU_idea_FM_ThinkBook13sG3ACN:
dmi.product.family: ThinkBook 13s G3 ACN
dmi.product.name: 20YA
dmi.product.sku: LENOVO_MT_20YA_BU_idea_FM_ThinkBook 13s G3 ACN
dmi.product.version: ThinkBook 13s G3 ACN
dmi.sys.vendor: LENOVO

[Chris Guiver (guiverc)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. Please execute the following command only once, as it will automatically gather debugging information, in a terminal:

apport-collect 1956821

When reporting bugs in the future please use apport by using 'ubuntu-bug' and the name of the package affected. You can learn more about this functionality at https://wiki.ubuntu.com/ReportingBugs.]

(possibly related/duplicate? of https://bugs.launchpad.net/ubuntu/+source/finalrd/+bug/1905166)

[pd (petr-danecek)]

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[pd (petr-danecek)]

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[pd (petr-danecek)]

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[pd (petr-danecek)]

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[pd (petr-danecek)]

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[pd (petr-danecek)]

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[pd (petr-danecek)]

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[pd (petr-danecek)]

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[pd (petr-danecek)]

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[pd (petr-danecek)]

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[pd (petr-danecek)]

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[pd (petr-danecek)]

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[pd (petr-danecek)]

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[pd (petr-danecek)]

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[pd (petr-danecek)]

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[pd (petr-danecek)]

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[pd (petr-danecek)]

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[pd (petr-danecek)]

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[pd (petr-danecek)]

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[pd (petr-danecek)]

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[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.

[professordes (d-a-johnston-hw)]

Still present on latest ....-25 kernel on an ASUS PN-50

[Steve Roberts (drgrumpy)]

Can confirm yes also -25 Kernel on Asus PN-50

[mldytech (mldytech)]

same on -25 with ryzen 7 5700u. Can't shutdown or reboot.

[oxgl (oxgl)]

Same here. Can't reboot or shutdown.
PC: ASUS PN-51-E1
CPU: AMD Ryzen 5 5500U with Radeon Graphics
Kernel: 5.13.0-25-generic #26-Ubuntu SMP
It works with 5.13.0-22.

[Francesco (f75-rua)]

Same for me since 5.13.0-23-generic.
PC: ASUS PN-50
CPU: AMD Ryzen 5 4500U with Radeon Graphics
Kernel: 5.13.0-25-generic, KUBUNTU 21.10
It works with 5.13.0-22.

[oxgl (oxgl)]

I've installed the latest kernel and still can't reboot or shutdown.
PC: ASUS PN-51-E1
CPU: AMD Ryzen 5 5500U with Radeon Graphics
Kernel: 5.13.0-27-generic #29-Ubuntu SMP

[Michael Mulqueen (michael.mulqueen)]

I'm experiencing the same issue on GNU/Linux 5.13.0-27-generic x86_64

Hardware is ASUS PN50-E1 / AMD Ryzen 7 4700U with Radeon Graphics

I've been unable to find anything useful in the systemd journal with log levels for systemd and udev both at 9 - the problem seems to be after the journal stops. During the stuck shutdown process, Alt+SysRq+B works and forces a reboot.

I do not encounter the same issue with 5.11.0.27-generic (HWE) nor with 5.4.0.96-generic (latest non-HWE).

[Michael Mulqueen (michael.mulqueen)]

This bug does not affect 5.14.0-1020-oem (package linux-oem-20.04d version 5.14.0.1020.17 in focal-updates).

[Francesco (f75-rua)]

Still experiencing same issue with kernel 5.13.0-27-generic.
The last working kernel is 5.13.0-22.

PC: ASUS PN-50
CPU: AMD Ryzen 5 4500U with Radeon Graphics

Distributor ID: Ubuntu
Description: Ubuntu 21.10
Release: 21.10
Codename: impish

Now I am trying 5.14.21-051421-generic #202111210831 SMP (installed from mainline) and everything is fine.

[Ben (merlinubu)]

Same issue for me with an ASUS PN-51 computer (CPU: Ryzen 5 5500U) with Ubuntu 21.10, currently running with kernel 5.13.0-27-generic. The older kernel 5.13.0-22 was not affected.

[Dan (goldgold)]

Same for me since 5.13.0-27-generic.
PC: ASUS PN-50
CPU: AMD Ryzen 7 4800U with Radeon Graphics
Kernel: 5.13.0-27-generic, UBUNTU 20.04

[Dan (goldgold)]

This is the same as https://bugs.launchpad.net/ubuntu/+source/linux-signed-hwe-5.13/+bug/1958724 which is also linked to a bunch more related issues. All seem to be AMD systems. Not marking either as duplicates of one another to maintain proper visibility (though I think they definitely are).

[oxgl (oxgl)]

Hi, it seems like it's fixed now!
With kernel version 5.13.0-28-generic I can reboot and also shutdown the system!
Thank you!

[Dan (goldgold)]

Can confirm the same! kernel version 5.13.0-28-generic fixes it!

[professordes (d-a-johnston-hw)]

Yup, all good now with 5.13.0-28-generic on an ASUS PN-50......

[Yury Krasouski (krasoffski)]

Sounds strange but I have the same issue on 5.14.0-1048-oem

[Marc Girod (marc-girod)]

And I with 5.14.0-1056-oem
Several process cannot get stopped including systemd -- also sd_[something]
I get an injunction to do:
echo 0 > /proc/sys/kernel/hung_task_timeout_secs

but I understand it is only to silence the warning...