lost usb devices

[Balint Szigeti]

when I join/start a Google Meets *Video* I got this in dmesg:

[15092.966530] uvcvideo: Failed to set UVC commit control : -71 (exp. 26).
[15093.126396] uvcvideo: Failed to query (GET_CUR) UVC control 11 on unit 5: -71 (exp. 1).
[15093.126474] uvcvideo: Failed to query (GET_CUR) UVC control 11 on unit 5: -71 (exp. 1).
[15093.126544] uvcvideo: Failed to query (GET_CUR) UVC control 11 on unit 5: -71 (exp. 1).
[15093.126624] uvcvideo: Failed to query (GET_CUR) UVC control 11 on unit 5: -71 (exp. 1).
[15093.126703] uvcvideo: Failed to query (GET_CUR) UVC control 11 on unit 5: -71 (exp. 1).
[15093.126783] uvcvideo: Failed to query (GET_CUR) UVC control 11 on unit 5: -71 (exp. 1).
[15093.126864] uvcvideo: Failed to set UVC probe control : -71 (exp. 26).
[15093.156223] usb 1-2.3.4: USB disconnect, device number 9
[15093.940114] usb 1-2.3.4: new high-speed USB device number 15 using xhci_hcd
[15094.088563] usb 1-2.3.4: New USB device found, idVendor=1f82, idProduct=0001, bcdDevice= 0.00
[15094.088576] usb 1-2.3.4: New USB device strings: Mfr=0, Product=0, SerialNumber=3
[15094.088582] usb 1-2.3.4: SerialNumber: HDA1AP23D00782
[15099.132109] usb 1-2.3.4: 1:1: cannot set freq 48000 to ep 0x86
[15101.164885] usb 1-2.3.4: 1:0: usb_set_interface failed (-71)
[15101.165798] usb 1-2.3.4: 1:1: usb_set_interface failed (-71)
[15101.166675] usb 1-2.3.4: 1:0: usb_set_interface failed (-71)
[15101.167592] usb 1-2.3.4: 1:0: usb_set_interface failed (-71)
[15101.168455] usb 1-2.3.4: 1:1: usb_set_interface failed (-71)
[15101.169350] usb 1-2.3.4: 1:0: usb_set_interface failed (-71)
[15101.170198] usb 1-2.3.4: 1:0: usb_set_interface failed (-71)
[15101.171027] usb 1-2.3.4: 1:1: usb_set_interface failed (-71)
.....
and so on
.....
[15101.347016] usb 1-2.3.4: 1:0: usb_set_interface failed (-71)
[15101.347896] usb 1-2.3.4: 1:1: usb_set_interface failed (-71)
[15101.348092] usb 1-2.3.4: USB disconnect, device number 15
[15101.348677] usb 1-2.3.4: 1:0: usb_set_interface failed (-19)
[15102.644067] usb 1-2.3.4: new high-speed USB device number 16 using xhci_hcd
[15102.793621] usb 1-2.3.4: New USB device found, idVendor=1f82, idProduct=0001, bcdDevice= 2.16
[15102.793627] usb 1-2.3.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
[15102.793629] usb 1-2.3.4: Product: TANDBERG HD
[15102.793631] usb 1-2.3.4: Manufacturer: TANDBERG
[15102.793632] usb 1-2.3.4: SerialNumber: AA1AP23D00782
[15102.796425] uvcvideo: Found UVC 1.00 device TANDBERG HD (1f82:0001)
[15102.798164] input: TANDBERG HD: TANDBERG Video as /devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.3/1-2.3.4/1-2.3.4:1.0/input/input26
[15109.244101] filter_write: 191 callbacks suppressed

after that usb ports doens't work at all!

I think the webcam and kernel doesn't like each other but that webcam works correctly with RingCentral or Zoom.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: balint 2464 F.... pulseaudio
 /dev/snd/controlC2: balint 2464 F.... pulseaudio
 /dev/snd/controlC1: balint 2464 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-07-21 (534 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
MachineType: LENOVO 20U1000XHV
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-44-generic root=UUID=2ea68483-fb39-44f6-86a8-b27735f237e6 ro ipv6.disable=1 quiet splash pci=nommconf ipv6.disable=1 vt.handoff=7
ProcVersionSignature: Ubuntu 5.11.0-44.48~20.04.2-generic 5.11.22
RelatedPackageVersions:
 linux-restricted-modules-5.11.0-44-generic N/A
 linux-backports-modules-5.11.0-44-generic N/A
 linux-firmware 1.187.24
Tags: focal
Uname: Linux 5.11.0-44-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip docker lpadmin lxd plugdev sambashare sudo video
_MarkForUpload: True
dmi.bios.date: 08/05/2020
dmi.bios.release: 1.4
dmi.bios.vendor: LENOVO
dmi.bios.version: R17ET21W (1.04 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20U1000XHV
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.4
dmi.modalias: dmi:bvnLENOVO:bvrR17ET21W(1.04):bd08/05/2020:br1.4:efr1.4:svnLENOVO:pn20U1000XHV:pvrThinkPadL14Gen1:skuLENOVO_MT_20U1_BU_Think_FM_ThinkPadL14Gen1:rvnLENOVO:rn20U1000XHV:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad L14 Gen 1
dmi.product.name: 20U1000XHV
dmi.product.sku: LENOVO_MT_20U1_BU_Think_FM_ThinkPad L14 Gen 1
dmi.product.version: ThinkPad L14 Gen 1
dmi.sys.vendor: LENOVO

[Ubuntu Foundations Team Bug Bot (crichton)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1956496/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1956496

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Balint Szigeti (jupiter2005ster)]

apport information

[Balint Szigeti (jupiter2005ster)]

apport information

[Balint Szigeti (jupiter2005ster)]

apport information

[Balint Szigeti (jupiter2005ster)]

apport information

[Balint Szigeti (jupiter2005ster)]

apport information

[Balint Szigeti (jupiter2005ster)]

apport information

[Balint Szigeti (jupiter2005ster)]

apport information

[Balint Szigeti (jupiter2005ster)]

apport information

[Balint Szigeti (jupiter2005ster)]

apport information

[Balint Szigeti (jupiter2005ster)]

apport information

[Balint Szigeti (jupiter2005ster)]

apport information

[Balint Szigeti (jupiter2005ster)]

apport information

[Balint Szigeti (jupiter2005ster)]

apport information

[Balint Szigeti (jupiter2005ster)]

apport information

[Balint Szigeti (jupiter2005ster)]

apport information

[Balint Szigeti (jupiter2005ster)]

apport information

[Balint Szigeti (jupiter2005ster)]

apport information

[Balint Szigeti (jupiter2005ster)]

apport information

[Balint Szigeti (jupiter2005ster)]

apport information

[Balint Szigeti (jupiter2005ster)]

I've rerun the collector when the issue is appeared

[Balint Szigeti (jupiter2005ster)]

I've rerun the apport-bug --save command after the usb devices were lost.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

[Balint Szigeti (jupiter2005ster)]

what kind of information, logs do you need regarding this issue?

[Balint Szigeti (jupiter2005ster)]

do you need kernel dump?