Touchpad not working

Bug #1955066 reported by Rosy Waruku
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I recently updated from Ubuntu 18.04 to Ubuntu 20.04. During the process I had a blank screen but solves the issue. However on starting the system, it did not detect the touchpad. I had my mouse connected to the laptop in the process which I think must have affected the process as it only recognizes my mouse.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-91-generic 5.4.0-91.102
ProcVersionSignature: Ubuntu 5.4.0-91.102~18.04.1-generic 5.4.151
Uname: Linux 5.4.0-91-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.27
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: rosy 2981 F.... pulseaudio
CurrentDesktop: ubuntu:GNOME
Date: Thu Dec 16 19:44:05 2021
InstallationDate: Installed on 2021-10-08 (69 days ago)
InstallationMedia: Ubuntu 18.04.6 LTS "Bionic Beaver" - Release amd64 (20210915)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 04f2:b61e Chicony Electronics Co., Ltd
 Bus 001 Device 003: ID 0cf3:e500 Atheros Communications, Inc.
 Bus 001 Device 008: ID 1ea7:0064
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 81F4
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-91-generic root=UUID=e4124910-eddf-4ef6-b72d-9552b1931219 ro quiet splash acpi=off
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-91-generic N/A
 linux-backports-modules-5.4.0-91-generic N/A
 linux-firmware 1.173.20
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/28/2018
dmi.bios.vendor: LENOVO
dmi.bios.version: 7SCN27WW
dmi.board.asset.tag: NO Asset Tag
dmi.board.name: LNVNB161216
dmi.board.vendor: LENOVO
dmi.board.version: SDK0T76440 WIN
dmi.chassis.asset.tag: NO Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo ideapad 330S-14IKB
dmi.modalias: dmi:bvnLENOVO:bvr7SCN27WW:bd11/28/2018:svnLENOVO:pn81F4:pvrLenovoideapad330S-14IKB:rvnLENOVO:rnLNVNB161216:rvrSDK0T76440WIN:cvnLENOVO:ct10:cvrLenovoideapad330S-14IKB:
dmi.product.family: ideapad 330S-14IKB
dmi.product.name: 81F4
dmi.product.sku: LENOVO_MT_81F4_BU_idea_FM_ideapad 330S-14IKB
dmi.product.version: Lenovo ideapad 330S-14IKB
dmi.sys.vendor: LENOVO

Revision history for this message
Rosy Waruku (tracyrosy) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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