Thunderbird: Mail preview is cropped

Bug #1954587 reported by DarkTrick
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Mozilla Thunderbird
Invalid
Unknown
thunderbird (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

The mail preview in Thunderbird crops away 50% of the UI (see screenshot)

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: thunderbird 1:91.3.1+build1-0ubuntu0.21.10.2
ProcVersionSignature: Ubuntu 5.13.0-23.23-generic 5.13.19
Uname: Linux 5.13.0-23-generic x86_64
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
BuildID: 20211112203138
CasperMD5CheckResult: unknown
CurrentDesktop: XFCE
Date: Sun Dec 12 20:17:51 2021
SourcePackage: thunderbird
UpgradeStatus: Upgraded to impish on 2021-12-08 (4 days ago)

Revision history for this message
DarkTrick (darktrick1337) wrote :
Revision history for this message
DarkTrick (darktrick1337) wrote :

I just figured, this also happens, when mails are opened regularly.

Revision history for this message
Olivier Tilloy (osomon) wrote :

This looks like it could be an upstream issue. Could you please file a bug at https://bugzilla.mozilla.org/enter_bug.cgi#h=dupes%7CThunderbird and share the link to it here? Thanks!

Revision history for this message
In , DarkTrick (darktrick1337) wrote :

Created attachment 9255156
screenshot.png

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:94.0) Gecko/20100101 Firefox/94.0

Steps to reproduce:

- Update XUbuntu from 21.04 to 21.10 (now Thunderbird version 91.3.1)
- Open mail (preview or with doubleclick)

Actual results:

Mail opened, but button area in the top of the mail is cropped (see attachment screenshot.png). Buttons "Reply", "Forward", "Archive", ... are only seen 50%, as well as "From" line.

Expected results:

Button area should not be cropped.

This bug was also reported on launchpad: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1954587

Revision history for this message
DarkTrick (darktrick1337) wrote :
Olivier Tilloy (osomon)
tags: added: upstream
Changed in thunderbird:
status: Unknown → New
Revision history for this message
In , DarkTrick (darktrick1337) wrote :

Hm...
For some unrelated reasons I had to reboot my system a couple of times today and now the problem seems gone.
This is a little weird, because I rebooted several times before, but the problem kept appearing.

For now I'll close the bug.

Revision history for this message
DarkTrick (darktrick1337) wrote :

Hm...
For some unrelated reasons I had to reboot my system a couple of times today and now the problem seems gone.
This is a little weird, because I rebooted several times before, but the problem kept appearing.

For now I'll close the bug.

Changed in thunderbird (Ubuntu):
status: New → Invalid
Revision history for this message
Olivier Tilloy (osomon) wrote :

Ack, thanks for following up. Feel free to re-open if the problem surfaces again.

Changed in thunderbird:
status: New → Invalid
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