USB-devices do not work properly

Bug #1953681 reported by Sami Pietila
12
This bug affects 2 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I have Ubuntu 21.10. I have noticed that USB-ports do not work properly. On multiple machines for example wireless mouse might not work after a reboot and I need to unplug and plug the dongle to get it working.

Then when there are multiple USB-devices connected to the computer, the USB-port might die and only reboot helps. In that case kernel dmesg shows messages like these:

la joulu 4 13:53:44 2021] xhci_hcd 0000:0f:00.3: Abort failed to stop command ring: -110
[la joulu 4 13:53:44 2021] xhci_hcd 0000:0f:00.3: xHCI host controller not responding, assume dead
[la joulu 4 13:53:44 2021] xhci_hcd 0000:0f:00.3: HC died; cleaning up
[la joulu 4 13:53:44 2021] xhci_hcd 0000:0f:00.3: Timeout while waiting for setup device command
[la joulu 4 13:53:44 2021] xhci_hcd 0000:0f:00.3: Error while assigning device slot ID

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: linux-image-5.13.0-22-generic 5.13.0-22.22
ProcVersionSignature: Ubuntu 5.13.0-22.22-generic 5.13.19
Uname: Linux 5.13.0-22-generic x86_64
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Wed Dec 8 22:16:39 2021
InstallationDate: Installed on 2021-11-06 (32 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
MachineType: System manufacturer System Product Name
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-5.13.0-22-generic root=UUID=759510b9-f553-40ec-9dd2-f102ea364d20 ro rootflags=subvol=@ quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-22-generic N/A
 linux-backports-modules-5.13.0-22-generic N/A
 linux-firmware 1.201.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
WifiSyslog:

dmi.bios.date: 08/09/2021
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4021
dmi.board.asset.tag: Default string
dmi.board.name: ROG STRIX X570-E GAMING
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4021:bd08/09/2021:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnROGSTRIXX570-EGAMING:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:skuSKU:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer

Revision history for this message
Sami Pietila (sampie) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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