external mouse, internal camera, usb drive doesn't work
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
internal camera, external mouse, bluetooth, and usb drive did not recognize by notebook.
This happens only if using battery power, not on ac power. Whenever power disconnected, those 3 components stopped working and unable to work even after I plug the ac power back.
Tech info of notebook: Asus vivobook 15 F512DA 8gb, amd ryzen 5.
Description: Ubuntu 20.04.3 LTS
Release: 20.04
N: Unable to locate package pkgname
expected: internal camera, external mouse, bluetooth, usb ports working on battery and ac power reliably regarding on ac power or not
happened: internal camera, external mouse, bluetooth, usb ports, not working after disconnecting ac power and will continue not working even after plugging the ac power back
this bug did not happen before the latest update
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-
ProcVersionSign
Uname: Linux 5.4.0-90-generic x86_64
ApportVersion: 2.20.11-
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/
/dev/snd/
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Thu Dec 2 11:56:56 2021
GvfsMonitorError:
This tool has been deprecated, use 'gio mount' instead.
See 'gio help mount' for more info.
GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
HotplugNewDevices:
HotplugNewMounts:
InstallationDate: Installed on 2020-02-05 (666 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop X512DA_F512DA
ProcEnviron:
LANGUAGE=en_CA:en
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_CA.UTF-8
SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=
RelatedPackageV
linux-
linux-
linux-firmware 1.187.20
SourcePackage: linux
Symptom: storage
UdevMonitorLog:
monitor will print the received events for:
UDEV - the event which udev sends out after rule processing
UdisksMonitorLog:
Monitoring the udisks daemon. Press Ctrl+C to exit.
11:57:18.000: The udisks-daemon is running (name-owner :1.8).
UpgradeStatus: Upgraded to focal on 2020-10-06 (421 days ago)
dmi.bios.date: 07/16/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X512DA.305
dmi.board.
dmi.board.name: X512DA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: VivoBook
dmi.product.name: VivoBook_ASUSLaptop X512DA_F512DA
dmi.product.
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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