Laptop won't properly shutdown after kernel update

Bug #1953048 reported by Marat
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

After update from linux 5.13.0-21 to linux 5.13.0-22 my laptop won't shut down properly, instead it would almost shut down, but then get stuck in a state, there screen is black, but fans are still working, CPU generating heat and blue LED on a laptop case is on. Computer does not react to any key, only thing I could do is forcefully shut down by long pressing power button.

Older kernel version still works as expected.

I've noticed exactly the same problem with another OS on that laptop when updating from 5.11.0-40 to 5.11.0-41.

Laptop is Acer A515-41G-T4MX. It has two AMD GPU's, one is buit-in, and another is "discrete". I use "legacy bios" mode instead of UEFI.

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: linux-image-5.13.0-22-generic 5.13.0-22.22
ProcVersionSignature: Ubuntu 5.13.0-22.22-generic 5.13.19
Uname: Linux 5.13.0-22-generic x86_64
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: zh 1493 F.... pulseaudio
 /dev/snd/controlC0: zh 1493 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Thu Dec 2 17:58:09 2021
InstallationDate: Installed on 2021-11-13 (18 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
MachineType: Acer Aspire A515-41G
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-22-generic root=UUID=0acf6012-aeca-4d3c-863f-cca12b3a846d ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-22-generic N/A
 linux-backports-modules-5.13.0-22-generic N/A
 linux-firmware 1.201.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/27/2018
dmi.bios.release: 1.9
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.09
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Wartortle_BS
dmi.board.vendor: BR
dmi.board.version: V1.09
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.09
dmi.ec.firmware.release: 1.5
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.09:bd06/27/2018:br1.9:efr1.5:svnAcer:pnAspireA515-41G:pvrV1.09:rvnBR:rnWartortle_BS:rvrV1.09:cvnAcer:ct10:cvrV1.09:sku0000000000000000:
dmi.product.family: Aspire 5
dmi.product.name: Aspire A515-41G
dmi.product.sku: 0000000000000000
dmi.product.version: V1.09
dmi.sys.vendor: Acer

Revision history for this message
Marat (zhamaletdinov-marat) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
feren (ferenos) wrote :

Can also reproduce this issue on 5.11.0-43-generic on Ubuntu 20.04.

Screen turns off to finish shutdown, but the shutdown/reboot never happens.

Revision history for this message
Marat (zhamaletdinov-marat) wrote :

After upgrading to linux-image-5.13.0-28-generic this bug seems to be fixed.

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