battery stuck in "estimating", when unplug the charger the laptop shuts down (the battery was working well with Windows

[Jaime Andres Cardona]

battery stuck in "estimating", when unplug the charger the laptop shuts down (the battery was working well with Windows.
The battery is not charging and is not possible to get the info about the percentage of battery.
Anyway the system can recognize the battery and its capacity.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.11.0-41-generic 5.11.0-41.45~20.04.1
ProcVersionSignature: Ubuntu 5.11.0-41.45~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-41-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Nov 30 15:28:40 2021
InstallationDate: Installed on 2021-11-29 (1 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
SourcePackage: linux-signed-hwe-5.11
UpgradeStatus: No upgrade log present (probably fresh install)