Touchpad not recognised

Bug #1952231 reported by Charlotte Le Coultre
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

My touchpad is not recognised by Ubuntu (and thus doesn't work). I am using Ubuntu 20.04.3 LTS. This has been so since the beginning (when I installed Ubuntu). My laptop is a HP-ZBook-Studio-15-6-Inch-G8-Mobile-Workstation-PC. It has a Synaptics touchpad.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-90-generic 5.4.0-90.101
ProcVersionSignature: Ubuntu 5.4.0-90.101-generic 5.4.148
Uname: Linux 5.4.0-90-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia wl
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: charlotte 1479 F.... pulseaudio
 /dev/snd/controlC1: charlotte 1479 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Nov 25 14:40:31 2021
InstallationDate: Installed on 2021-10-18 (37 days ago)
InstallationMedia: Ubuntu 18.04.6 LTS "Bionic Beaver" - Release amd64 (20210915)
MachineType: HP HP ZBook Studio 15.6 Inch G8 Mobile Workstation PC
ProcFB: 0 EFI VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-90-generic root=UUID=c3e92346-d135-4ebb-bc9f-8e4ba83aa843 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.4.0-90-generic N/A
 linux-backports-modules-5.4.0-90-generic N/A
 linux-firmware 1.187.20
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2021-10-28 (28 days ago)
dmi.bios.date: 07/07/2021
dmi.bios.vendor: HP
dmi.bios.version: T92 Ver. 01.01.08
dmi.board.name: 8873
dmi.board.vendor: HP
dmi.board.version: KBC Version 53.18.00
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.modalias: dmi:bvnHP:bvrT92Ver.01.01.08:bd07/07/2021:svnHP:pnHPZBookStudio15.6InchG8MobileWorkstationPC:pvr:rvnHP:rn8873:rvrKBCVersion53.18.00:cvnHP:ct10:cvr:
dmi.product.family: 103C_5336AN HP ZBook
dmi.product.name: HP ZBook Studio 15.6 Inch G8 Mobile Workstation PC
dmi.product.sku: 314F7EA#ABH
dmi.sys.vendor: HP

Revision history for this message
Charlotte Le Coultre (charlottelec) wrote :
Revision history for this message
Charlotte Le Coultre (charlottelec) wrote :
Revision history for this message
Charlotte Le Coultre (charlottelec) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
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