System freezes after right clicking on a dock icon

Bug #1951879 reported by Philippe Comte
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell-extension-ubuntu-dock (Ubuntu)
Incomplete
Undecided
Unassigned

Bug Description

The problem can be reproduced as follow in ubuntu 21.10:
- run jedit (which was insalled with sudo apt install jedit)
- jedit starts and is working fine, but a right click on its icon in the dock freezes the system
- it is still possible to log into the system using ssh and I noticed that gnome-shell is using 100% of a CPU.
- the system does not recover without shutting it down and restarting it
- the problem could be reproduced on a lenovo laptop as well as in a VM

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: xorg 1:7.7+22ubuntu2
ProcVersionSignature: Ubuntu 5.13.0-21.21-generic 5.13.18
Uname: Linux 5.13.0-21-generic x86_64
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 22 21:24:51 2021
DistUpgraded: Fresh install
DistroCodename: impish
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GpuHangFrequency: This is the first time
GraphicsCard:
 VMware SVGA II Adapter [15ad:0405] (prog-if 00 [VGA controller])
   Subsystem: VMware SVGA II Adapter [15ad:0405]
InstallationDate: Installed on 2021-11-22 (0 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
Lsusb:
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Lsusb-t:
 /: Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ohci-pci/12p, 12M
     |__ Port 1: Dev 2, If 0, Class=Human Interface Device, Driver=usbhid, 12M
 /: Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/12p, 480M
MachineType: innotek GmbH VirtualBox
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-21-generic root=UUID=66745ef2-a61f-414e-a109-1bce2e4c0a52 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/01/2006
dmi.bios.vendor: innotek GmbH
dmi.bios.version: VirtualBox
dmi.board.name: VirtualBox
dmi.board.vendor: Oracle Corporation
dmi.board.version: 1.2
dmi.chassis.type: 1
dmi.chassis.vendor: Oracle Corporation
dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:sku:
dmi.product.family: Virtual Machine
dmi.product.name: VirtualBox
dmi.product.version: 1.2
dmi.sys.vendor: innotek GmbH
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.107-8ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200714-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-1build1

Revision history for this message
Philippe Comte (simpledak) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

See also bug 1949572 and bug 1947571.

summary: - System freezes
+ System freezes after right clicking on a dock icon
affects: xorg (Ubuntu) → gnome-shell-extension-ubuntu-dock (Ubuntu)
Changed in gnome-shell-extension-ubuntu-dock (Ubuntu):
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1949572, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.

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