touchpad not working

[Niklaus Lim]

niklaus@niklaus-Nitro-AN517-54:~$ cat /proc/bus/input/devices
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:1c/PNP0C0D:00/input/input0
U: Uniq=
H: Handlers=event0
B: PROP=0
B: EV=21
B: SW=1

I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=4000 0 0

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input2
U: Uniq=
H: Handlers=kbd event2
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input3
U: Uniq=
H: Handlers=kbd event3
B: PROP=0
B: EV=3
B: KEY=10000000000000 0

I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input4
U: Uniq=
H: Handlers=sysrq kbd event4 leds
B: PROP=0
B: EV=120013
B: KEY=10000 c020000000000 0 0 700f02000003 3802078f870f401 febfffdfffefffff fffffffffffffffe
B: MSC=10
B: LED=7

I: Bus=0003 Vendor=2717 Product=003b Version=0111
N: Name="MI Dongle MI Wireless Mouse"
P: Phys=usb-0000:00:14.0-5/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb3/3-5/3-5:1.0/0003:2717:003B.0001/input/input5
U: Uniq=
H: Handlers=sysrq kbd event5 leds
B: PROP=0
B: EV=120013
B: KEY=e080ffdf01cfffff fffffffffffffffe
B: MSC=10
B: LED=1f

I: Bus=0003 Vendor=2717 Product=003b Version=0111
N: Name="MI Dongle MI Wireless Mouse"
P: Phys=usb-0000:00:14.0-5/input1
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb3/3-5/3-5:1.1/0003:2717:003B.0002/input/input6
U: Uniq=
H: Handlers=mouse0 event6
B: PROP=0
B: EV=17
B: KEY=1f0000 0 0 0 0
B: REL=1943
B: MSC=10

I: Bus=0003 Vendor=2717 Product=003b Version=0111
N: Name="MI Dongle MI Wireless Mouse Consumer Control"
P: Phys=usb-0000:00:14.0-5/input1
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb3/3-5/3-5:1.1/0003:2717:003B.0002/input/input7
U: Uniq=
H: Handlers=kbd event7
B: PROP=0
B: EV=13
B: KEY=838c0000000 c000000000000 0
B: MSC=10

I: Bus=0003 Vendor=2717 Product=003b Version=0111
N: Name="MI Dongle MI Wireless Mouse Consumer Control"
P: Phys=usb-0000:00:14.0-5/input2
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb3/3-5/3-5:1.2/0003:2717:003B.0003/input/input8
U: Uniq=
H: Handlers=kbd event8
B: PROP=0
B: EV=1f
B: KEY=302ff 0 0 483ffff17aff32d bfd4444600000000 1 130ff38b17c000 677bfad941dfed 9ed68000004400 10000002
B: REL=1040
B: ABS=100000000
B: MSC=10

I: Bus=0003 Vendor=2717 Product=003b Version=0111
N: Name="MI Dongle MI Wireless Mouse Keyboard"
P: Phys=usb-0000:00:14.0-5/input2
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb3/3-5/3-5:1.2/0003:2717:003B.0003/input/input9
U: Uniq=
H: Handlers=sysrq kbd event9
B: PROP=0
B: EV=100013
B: KEY=e080ffdf01cfffff fffffffffffffffe
B: MSC=10

I: Bus=0019 Vendor=1025 Product=1229 Version=0000
N: Name="Acer Wireless Radio Control"
P: Phys=acer-wireless/input0
S: Sysfs=/devices/LNXSYSTM:00/10251229:00/input/input10
U: Uniq=
H: Handlers=rfkill kbd event10
B: PROP=0
B: EV=3
B: KEY=80000000000000 0 0 0

I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Acer WMI hotkeys"
P: Phys=wmi/input0
S: Sysfs=/devices/virtual/input/input11
U: Uniq=
H: Handlers=rfkill kbd event11
B: PROP=0
B: EV=13
B: KEY=1c0000 0 0 0 0 1600800000c00 300000 10000000000000 0
B: MSC=10

I: Bus=0003 Vendor=04f2 Product=b64f Version=9649
N: Name="HD User Facing: HD User Facing"
P: Phys=usb-0000:00:14.0-9/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb3/3-9/3-9:1.0/input/input12
U: Uniq=
H: Handlers=kbd event12
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA NVidia HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1/input13
U: Uniq=
H: Handlers=event13
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA NVidia HDMI/DP,pcm=7"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1/input14
U: Uniq=
H: Handlers=event14
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA NVidia HDMI/DP,pcm=8"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1/input15
U: Uniq=
H: Handlers=event15
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA NVidia HDMI/DP,pcm=9"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:01.0/0000:01:00.1/sound/card1/input16
U: Uniq=
H: Handlers=event16
B: PROP=0
B: EV=21
B: SW=140

I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1f.3/sound/card0/input17
U: Uniq=
H: Handlers=event17
B: PROP=0
B: EV=21
B: SW=4

after using the following code to check whether touchpad exist or not and cannot find the existence of touchpad.

I am using Ubuntu 18.04 LTS, dual boot along with Windows 10.

I just installed the Ubuntu and found that my touchpad is not working in Ubuntu but able to work in Windows 10

[Ubuntu Kernel Bot (ubuntu-kernel-bot)]

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1951668

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

[Launchpad Janitor (janitor)]

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]