Display error after reopening notebook top

Bug #1950868 reported by schollsky
18
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Hi all,

I probably experienced an error within amdgpu. After closing and reopeing the notebook top, the display is totally distorted. Switching to a virtual console doesnt help.

You may find a screenshot attached.

The error came up in recent version (X)Ubuntu 21.10.

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: linux-image-5.13.0-22-generic 5.13.0-22.22
ProcVersionSignature: Ubuntu 5.13.0-22.22-generic 5.13.19
Uname: Linux 5.13.0-22-generic x86_64
ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: stefan 1076 F.... pulseaudio
 /dev/snd/controlC0: stefan 1076 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: XFCE
Date: Sat Nov 13 20:10:24 2021
InstallationDate: Installed on 2021-11-12 (0 days ago)
InstallationMedia: Xubuntu 21.10 "Impish Indri" - Release amd64 (20211012)
MachineType: HP HP Laptop 15-bw0xx
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-22-generic root=UUID=bd57dbcb-cf6a-489f-ac26-1f6e146458e0 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-22-generic N/A
 linux-backports-modules-5.13.0-22-generic N/A
 linux-firmware 1.201.1
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/17/2017
dmi.bios.release: 15.21
dmi.bios.vendor: Insyde
dmi.bios.version: F.21
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 8332
dmi.board.vendor: HP
dmi.board.version: 28.32
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 28.32
dmi.modalias: dmi:bvnInsyde:bvrF.21:bd11/17/2017:br15.21:efr28.32:svnHP:pnHPLaptop15-bw0xx:pvrType1ProductConfigId:rvnHP:rn8332:rvr28.32:cvnHP:ct10:cvrChassisVersion:sku1UR07EA#ABD:
dmi.product.family: 103C_5335KV HP Notebook
dmi.product.name: HP Laptop 15-bw0xx
dmi.product.sku: 1UR07EA#ABD
dmi.product.version: Type1ProductConfigId
dmi.sys.vendor: HP

Revision history for this message
schollsky (schollsky) wrote :
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
dk (dkload) wrote :
Download full text (4.1 KiB)

I have the same error within amdgpu.
After closing and reopeing the notebook top, the display is totally distorted.
The whole screen is covered with white snowflakes

And then i have to change kernel to 5.4.0-91-generic

-----------------
System: Kernel: 5.4.0-91-generic x86_64 bits: 64 compiler: gcc v: 9.3.0 Desktop: Cinnamon 5.0.7
           wm: muffin dm: LightDM Distro: Linux Mint 20.2 Uma base: Ubuntu 20.04 focal
Machine: Type: Laptop System: MECHREVO product: S2 Air Series PF4NU1F v: Standard
           serial: <filter>
           Mobo: MECHREVO model: PF4NU1F v: Standard serial: <filter> BIOS: American Megatrends
           v: N.1.06MRO03 date: 08/04/2020
Battery: ID-1: BAT0 charge: 43.3 Wh condition: 43.3/46.7 Wh (93%) volts: 12.8/11.4
           model: standard serial: <filter> status: Full
CPU: Topology: 8-Core model: AMD Ryzen 7 4800H with Radeon Graphics bits: 64 type: MT MCP
           arch: Zen rev: 1 L2 cache: 4096 KiB
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 92626
           Speed: 2267 MHz min/max: 1400/2900 MHz Core speeds (MHz): 1: 2362 2: 2429 3: 2271
           4: 2162 5: 4139 6: 4100 7: 3027 8: 2809 9: 2734 10: 2755 11: 2483 12: 2478 13: 3089
           14: 3086 15: 3834 16: 3775
Graphics: Device-1: AMD Renoir vendor: Tongfang Hongkong Limited driver: N/A bus ID: 04:00.0
           chip ID: 1002:1636
           Display: x11 server: X.Org 1.20.13 driver: ati,fbdev unloaded: modesetting,radeon,vesa
           resolution: 1920x1080~77Hz
           OpenGL: renderer: llvmpipe (LLVM 12.0.0 256 bits) v: 4.5 Mesa 21.0.3 compat-v: 3.1
           direct render: Yes
Audio: Device-1: AMD vendor: Tongfang Hongkong Limited driver: snd_hda_intel v: kernel
           bus ID: 04:00.1 chip ID: 1002:1637
           Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor
           vendor: Tongfang Hongkong Limited driver: N/A bus ID: 04:00.5 chip ID: 1022:15e2
           Device-3: AMD Family 17h HD Audio vendor: Tongfang Hongkong Limited
           driver: snd_hda_intel v: kernel bus ID: 04:00.6 chip ID: 1022:15e3
           Sound Server: ALSA v: k5.4.0-91-generic
Network: Device-1: Intel Dual Band Wireless-AC 3168NGW [Stone Peak] driver: iwlwifi v: kernel
           bus ID: 01:00.0 chip ID: 8086:24fb
           IF: wlp1s0 state: down mac: <filter>
           Device-2: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
           vendor: Tongfang Hongkong Limited driver: r8169 v: kernel port: f000 bus ID: 02:00.0
           chip ID: 10ec:8168
           IF: eno1 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives: Local Storage: total: 476.94 GiB used: 23.53 GiB (4.9%)
           ID-1: /dev/nvme0n1 vendor: A-Data model: IM2P33F8-512GD size: 476.94 GiB
           speed: 31.6 Gb/s lanes: 4 serial: <filter>
Partition: ID-1: / size: 183.08 GiB used: 11.35 GiB (6.2%) fs: ext4 dev: /dev/nvme0n1p1
           ID-2: /home size: 280.61 GiB used: 12.19 GiB (4.3%) fs: ext4 dev: /dev/nvme0n1p2
           ID-3: swap-1 size: 3.81 GiB used: 0 KiB (0.0%) fs: swap dev: /dev/nvme0n1p3
Sensors: System Temperatures: cpu: 65.9 C m...

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Revision history for this message
Micrtous sp. (micrtoussp) wrote :

I have experienced likely the same bug on 5.13.0-21-generic, 5.13.0-25-generic and 5.13.0-27-generic
Bug #1950436

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