[amdgpu] Screen freeze (ring gfx timeout)

[TMiguelT]

When playing a game through Wine I occasionally have the screen lock up and become unresponsive to any input, including SysRq commands. However applications are still running in the background because I can e.g. hear spotify playing through my library in the background.

I have looked at my journal and this section seems to be relevant because it mentions the Windows app being run using Wine (MTGA.exe) and also my graphics setup. The journal is attached.

In particular the line of interest is:

Nov 08 21:17:34 michael-desktop kernel: [drm:amdgpu_job_timedout [amdgpu]] *ERROR* ring gfx timeout, signaled seq=21072413, emitted seq=21072415
Nov 08 21:17:34 michael-desktop kernel: [drm:amdgpu_job_timedout [amdgpu]] *ERROR* Process information: process MTGA.exe pid 619227 thread MTGA.exe:cs0 pid 619300

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: xorg 1:7.7+22ubuntu2
ProcVersionSignature: Ubuntu 5.13.0-20.20-generic 5.13.14
Uname: Linux 5.13.0-20-generic x86_64
.tmp.unity_support_test.0:

ApportVersion: 2.20.11-0ubuntu71
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: unknown
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 8 21:45:10 2021
DistUpgraded: 2021-10-19 23:58:20,621 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py'
DistroCodename: impish
DistroVariant: ubuntu
DkmsStatus:
 xpad, 0.4, 5.13.0-19-generic, x86_64: installed
 xpad, 0.4, 5.13.0-20-generic, x86_64: installed
 xpad, 0.4, 5.4.45-050445-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: Once a week
GpuHangReproducibility: Occurs more often under certain circumstances
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
 Advanced Micro Devices, Inc. [AMD/ATI] Curacao XT / Trinidad XT [Radeon R7 370 / R9 270X/370X] [1002:6810] (prog-if 00 [VGA controller])
   Subsystem: PC Partner Limited / Sapphire Technology Curacao XT / Trinidad XT [Radeon R7 370 / R9 270X/370X] [174b:e271]
InstallationDate: Installed on 2016-07-30 (1926 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-20-generic root=UUID=768ef993-9d8f-4c92-9155-97d92a1bdd93 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to impish on 2021-10-19 (19 days ago)
XorgLog: Error: path contained symlinks.
XorgLogOld: Error: path contained symlinks.
dmi.bios.date: 04/09/2013
dmi.bios.release: 8.15
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P1.20
dmi.board.asset.tag: BC5FF4DC2BD7
dmi.board.name: 980DE3/U3S3
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP1.20:bd04/09/2013:br8.15:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:skuToBeFilledByO.E.M.:rvnASRock:rn980DE3/U3S3:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
version.compiz: compiz 1:0.9.14.1+21.10.20210501-0ubuntu1
version.libdrm2: libdrm2 2.4.107-8ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx 21.2.2-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-2build1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2build1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200714-1ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-1build1
xserver.bootTime: Wed May 12 17:02:34 2021
xserver.configfile: default
xserver.errors:

xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.19.6-1ubuntu4.9
xserver.video_driver: amdgpu

[Daniel van Vugt (vanvugt)]

Thank you for taking the time to report this bug and helping to make Ubuntu better. This particular bug has already been reported and is a duplicate of bug 1949497, so it is being marked as such. Please look at the other bug report to see if there is any missing information that you can provide, or to see if there is a workaround for the bug. Additionally, any further discussion regarding the bug should occur in the other report. Feel free to continue to report any other bugs you may find.