Ubuntu 20.04 freeze

Bug #1950086 reported by Sławek Kucharski
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Ubuntu freeze short time after start. The system started freezing after updating. I reinstalled 20.04.3 and it was still freezing. I've installed a fedora 34 and the same thing happens. If I install 20.04.1 without updating then the system is working. When I boot into kernel 5.4 recovery, and boot to the desktop from there, it works. But when I only select kernel 5.4 it also freezes.

H/W path Device Class Description
===============================================================
                                     system 20KGS61900 (LENOVO_MT_20KG_BU_Think_FM_ThinkPad X1 Carbon 6th)
/0 bus 20KGS61900
/0/3 memory 16GiB System Memory
/0/3/0 memory 8GiB Row of chips LPDDR3 Synchronous Unbuffered (Unregistered) 2133 MHz (0,5 ns)
/0/3/1 memory 8GiB Row of chips LPDDR3 Synchronous Unbuffered (Unregistered) 2133 MHz (0,5 ns)
/0/7 memory 256KiB L1 cache
/0/8 memory 1MiB L2 cache
/0/9 memory 8MiB L3 cache
/0/a processor Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz
/0/b memory 128KiB BIOS
/0/100 bridge Xeon E3-1200 v6/7th Gen Core Processor Host Bridge/DRAM Registers
/0/100/2 /dev/fb0 display UHD Graphics 620
/0/100/4 generic Xeon E3-1200 v5/E3-1500 v5/6th Gen Core Processor Thermal Subsystem
/0/100/8 generic Xeon E3-1200 v5/v6 / E3-1500 v5 / 6th/7th/8th Gen Core Processor Gaussian Mixture Model
/0/100/14 bus Sunrise Point-LP USB 3.0 xHCI Controller
/0/100/14/0 usb1 bus xHCI Host Controller
/0/100/14/0/7 communication Bluetooth wireless interface
/0/100/14/0/8 multimedia Integrated Camera
/0/100/14/0/9 generic Generic USB device
/0/100/14/1 usb2 bus xHCI Host Controller
/0/100/14.2 generic Sunrise Point-LP Thermal subsystem
/0/100/16 communication Sunrise Point-LP CSME HECI #1
/0/100/1c bridge Sunrise Point-LP PCI Express Root Port #1
/0/100/1c/0 wlp2s0 network Wireless 8265 / 8275
/0/100/1c.4 bridge Sunrise Point-LP PCI Express Root Port #5
/0/100/1c.4/0 storage Silicon Motion, Inc.
/0/100/1c.4/0/0 /dev/nvme0 storage SSDPR-PX500-512-80
/0/100/1c.4/0/0/1 /dev/nvme0n1 disk 512GB NVMe namespace
/0/100/1c.4/0/0/1/1 volume 975MiB Windows FAT volume
/0/100/1c.4/0/0/1/2 /dev/nvme0n1p2 volume 47GiB EXT4 volume
/0/100/1c.4/0/0/1/3 /dev/nvme0n1p3 volume 428GiB EXT4 volume
/0/100/1d bridge Sunrise Point-LP PCI Express Root Port #9
/0/100/1f bridge Sunrise Point LPC Controller/eSPI Controller
/0/100/1f.2 memory Memory controller
/0/100/1f.3 multimedia Sunrise Point-LP HD Audio
/0/100/1f.4 bus Sunrise Point-LP SMBus
/0/0 system PnP device PNP0c02
/0/1 system PnP device PNP0c02
/0/2 system PnP device PNP0c02
/0/4 system PnP device PNP0c02
/0/5 system PnP device PNP0b00
/0/6 generic PnP device INT3f0d
/0/c generic PnP device LEN0071
/0/d generic PnP device LEN0091
/0/e system PnP device PNP0c02
/0/f system PnP device PNP0c02
/0/10 system PnP device PNP0c02
/0/11 system PnP device PNP0c01
/1 power 01AV494
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: skucharski 1994 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-11-06 (1 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Lsusb:
 Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
 Bus 001 Device 004: ID 06cb:009a Synaptics, Inc.
 Bus 001 Device 003: ID 13d3:56b2 IMC Networks Integrated Camera
 Bus 001 Device 002: ID 8087:0a2b Intel Corp.
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: LENOVO 20KGS61900
Package: linux (not installed)
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=pl_PL.UTF-8
 SHELL=/bin/bash
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-38-generic root=UUID=2598b9f1-344e-4762-a465-32c1db14de85 ro quiet splash psmouse.synaptics intertouch=1 vt.handoff=7
ProcVersionSignature: Ubuntu 5.11.0-38.42~20.04.1-generic 5.11.22
RelatedPackageVersions:
 linux-restricted-modules-5.11.0-38-generic N/A
 linux-backports-modules-5.11.0-38-generic N/A
 linux-firmware 1.187.20
Tags: focal
Uname: Linux 5.11.0-38-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dialout dip lpadmin lxd plugdev sambashare sudo tty vboxusers
_MarkForUpload: True
dmi.bios.date: 08/09/2021
dmi.bios.release: 1.53
dmi.bios.vendor: LENOVO
dmi.bios.version: N23ET78W (1.53 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20KGS61900
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.22
dmi.modalias: dmi:bvnLENOVO:bvrN23ET78W(1.53):bd08/09/2021:br1.53:efr1.22:svnLENOVO:pn20KGS61900:pvrThinkPadX1Carbon6th:skuLENOVO_MT_20KG_BU_Think_FM_ThinkPadX1Carbon6th:rvnLENOVO:rn20KGS61900:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Carbon 6th
dmi.product.name: 20KGS61900
dmi.product.sku: LENOVO_MT_20KG_BU_Think_FM_ThinkPad X1 Carbon 6th
dmi.product.version: ThinkPad X1 Carbon 6th
dmi.sys.vendor: LENOVO

Revision history for this message
Sławek Kucharski (skucharski77) wrote (last edit ):

After running 5.4 kernel recovery and from there to the desktop, the system was running on llvmpipe. After rebooting to 5.11 kernel the system is still working on mesa...

Update, on mesa freeze after few minutes system use 100% cpu.

Revision history for this message
Ubuntu Foundations Team Bug Bot (crichton) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode.

To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1950086/+editstatus and add the package name in the text box next to the word Package.

[This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.]

tags: added: bot-comment
description: updated
affects: ubuntu → linux (Ubuntu)
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1950086

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: focal
Revision history for this message
Sławek Kucharski (skucharski77) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
Sławek Kucharski (skucharski77) wrote : CRDA.txt

apport information

Revision history for this message
Sławek Kucharski (skucharski77) wrote : CurrentDmesg.txt

apport information

Revision history for this message
Sławek Kucharski (skucharski77) wrote : IwConfig.txt

apport information

Revision history for this message
Sławek Kucharski (skucharski77) wrote : Lspci.txt

apport information

Revision history for this message
Sławek Kucharski (skucharski77) wrote : Lspci-vt.txt

apport information

Revision history for this message
Sławek Kucharski (skucharski77) wrote : Lsusb-t.txt

apport information

Revision history for this message
Sławek Kucharski (skucharski77) wrote : Lsusb-v.txt

apport information

Revision history for this message
Sławek Kucharski (skucharski77) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Sławek Kucharski (skucharski77) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Sławek Kucharski (skucharski77) wrote : ProcInterrupts.txt

apport information

Revision history for this message
Sławek Kucharski (skucharski77) wrote : ProcModules.txt

apport information

Revision history for this message
Sławek Kucharski (skucharski77) wrote : PulseList.txt

apport information

Revision history for this message
Sławek Kucharski (skucharski77) wrote : RfKill.txt

apport information

Revision history for this message
Sławek Kucharski (skucharski77) wrote : UdevDb.txt

apport information

Revision history for this message
Sławek Kucharski (skucharski77) wrote : WifiSyslog.txt

apport information

Revision history for this message
Sławek Kucharski (skucharski77) wrote : acpidump.txt

apport information

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Sławek Kucharski (skucharski77) wrote :

Moments before the computer stops responding. iostat -mxz 2

Revision history for this message
Sławek Kucharski (skucharski77) wrote :

Moments before the computer stops responding. btop++

To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.