When changing the driver for any printer the driver program just continues searching infinitely
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
system-config-printer (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
Description: Ubuntu 20.04.3 LTS
Release: 20.04
system-
Installed: 1.5.12-0ubuntu1.1
Candidate: 1.5.12-0ubuntu1.1
Version table:
*** 1.5.12-0ubuntu1.1 500
500 http://
500 http://
100 /var/lib/
1.
500 http://
500 http://
I first experienced this at work on an Asus machine with an i7-3770 CPU, 16GB of RAM. I connected an HP Laserjet 1020. Xubuntu appeared to configure and install a driver, but wouldn't print a test page. (Not an issue with other printers on the same system) So I tried changing the Make and Model of the printer. When I clicked Change beside the Make and Model dialog box the Change Driver "Searching" dialog appeared, but it just sits infinitely looking for drivers.
I thought it might be some odd relationship between the machine and printer so I tried a different system at work and a different printer (a brother printer which Xubuntu found and printing worked). Same issue trying to change the Make and Model. Also tried at home thinking it might be an issue with our PXE installed Xubuntu, but same issue (USB installed).
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: system-
ProcVersionSign
Uname: Linux 5.11.0-38-generic x86_64
ApportVersion: 2.20.11-
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: XFCE
Date: Wed Nov 3 19:14:48 2021
ExecutablePath: /usr/share/
InterpreterPath: /usr/bin/python3.8
Lpstat: device for DYMO-LabelWrite
MachineType: To be filled by O.E.M. To be filled by O.E.M.
PackageArchitec
Papersize: letter
PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
ProcEnviron:
LANGUAGE=en_CA:en
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_CA.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: /usr/bin/python2.7, Python 2.7.18, python-is-python2, 2.7.17-4
SourcePackage: system-
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/17/2019
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.5
dmi.board.
dmi.board.name: Intel X79
dmi.board.vendor: To be filled by O.E.M.
dmi.board.version: To be filled by O.E.M.
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.
dmi.modalias: dmi:bvnAmerican
dmi.product.family: To be filled by O.E.M.
dmi.product.name: To be filled by O.E.M.
dmi.product.sku: To be filled by O.E.M.
dmi.product.
dmi.sys.vendor: To be filled by O.E.M.