package ubuntu-advantage-tools 27.3~16.04.1 failed to install/upgrade: podproces instalovaný post-installation skript vrátil chybový status 1

[Murt Hagh]

we

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: ubuntu-advantage-tools 27.3~16.04.1
ProcVersionSignature: Ubuntu 4.15.0-142.146~16.04.1-generic 4.15.18
Uname: Linux 4.15.0-142-generic i686
NonfreeKernelModules: nvidia_uvm nvidia
ApportVersion: 2.20.1-0ubuntu2.30
AptOrdering:
 ubuntu-advantage-tools: Install
 ubuntu-advantage-tools: Configure
 NULL: ConfigurePending
Architecture: i386
Date: Wed Nov 3 11:33:32 2021
DpkgHistoryLog:
 Start-Date: 2021-11-03 11:33:19
 Commandline: apt-get upgrade
 Requested-By: vaclav (1000)
 Upgrade: ubuntu-advantage-tools:i386 (27.2.2~16.04.1, 27.3~16.04.1)
ErrorMessage: podproces instalovaný post-installation skript vrátil chybový status 1
InstallationDate: Installed on 2017-09-29 (1495 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release i386 (20170801)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.7
 apt 1.2.35
SourcePackage: ubuntu-advantage-tools
Title: package ubuntu-advantage-tools 27.3~16.04.1 failed to install/upgrade: podproces instalovaný post-installation skript vrátil chybový status 1
UpgradeStatus: No upgrade log present (probably fresh install)

[Lucas Albuquerque Medeiros de Moura (lamoura)]

Hello murthagh,

Did you a custom python version installed in your system ? If yes, I think you can run the upgrade command again specifying the right python path like this:

env PYTHONPATH=/usr/lib/python3/dist-packages apt upgrade

If that doesn't work, please provide the output of the following commands:

which python3
python3 -c "import uaclient"
env PYTHONPATH=/usr/lib/python3/dist-packages python3 -c "import uaclient"
ua version
apt policy ubuntu-advantage-tools

And we will take a better look at it.

[Murt Hagh (murthagh)]

It worked like a charm. Thank you.

Dne 03. 11. 21 v 14:13 Lucas Albuquerque Medeiros de Moura napsal(a):
> Hello murthagh,
>
> Did you a custom python version installed in your system ? If yes, I
> think you can run the upgrade command again specifying the right python
> path like this:
>
> env PYTHONPATH=/usr/lib/python3/dist-packages apt upgrade
>
> If that doesn't work, please provide the output of the following
> commands:
>
> which python3
> python3 -c "import uaclient"
> env PYTHONPATH=/usr/lib/python3/dist-packages python3 -c "import uaclient"
> ua version
> apt policy ubuntu-advantage-tools
>
> And we will take a better look at it.
>
>
> ** Changed in: ubuntu-advantage-tools (Ubuntu)
> Status: New => Triaged
>