The fans are constantly whirring on ThinkPad P14S Gen 2

Bug #1947818 reported by Bin Li
12
This bug affects 1 person
Affects Status Importance Assigned to Milestone
OEM Priority Project
Fix Released
Undecided
Unassigned
linux (Ubuntu)
Fix Released
Critical
AaronMa

Bug Description

The fans are constantly whirring despite next to no CPU usage, it's quite loud, on versions 20.04, 21.04 and 21.10 it has the same issues.

Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1947818

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Bin Li (binli) wrote :

@Rishi,

 Could you help provide the log when you reproduced this issue? Thanks!

Revision history for this message
Bin Li (binli) wrote :

Installed the 21.10 on P14s Gen 2i, the kernel is 5.13.0-19-generic, BIOS is N34ET44W(1.44), and EC is N34HT35W, I could not reproduce this issue.

coretemp-isa-0000
Adapter: ISA adapter
Package id 0: +29.0°C (high = +100.0°C, crit = +100.0°C)
Core 0: +28.0°C (high = +100.0°C, crit = +100.0°C)
Core 1: +25.0°C (high = +100.0°C, crit = +100.0°C)
Core 2: +24.0°C (high = +100.0°C, crit = +100.0°C)
Core 3: +24.0°C (high = +100.0°C, crit = +100.0°C)

thinkpad-isa-0000
Adapter: ISA adapter
fan1: 0 RPM
CPU: +29.0°C
GPU: N/A
temp3: +26.0°C
temp4: +0.0°C
temp5: +28.0°C
temp6: +29.0°C
temp7: +29.0°C
temp8: N/A

Bin Li (binli)
tags: added: oem-priority originate-from-1948896 sutton
AaronMa (mapengyu)
Changed in linux (Ubuntu):
assignee: nobody → AaronMa (mapengyu)
status: Incomplete → In Progress
importance: Undecided → Critical
Revision history for this message
Rishi Sharda (rishica2022) wrote : apport information

ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC1: rishi 869 F.... pulseaudio
 /dev/snd/pcmC1D0p: rishi 869 F...m pulseaudio
 /dev/snd/controlC0: rishi 869 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2021-10-27 (1 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
IwConfig:
 lo no wireless extensions.

 enp0s31f6 no wireless extensions.
MachineType: LENOVO 20VX0011UK
NonfreeKernelModules: nvidia_modeset nvidia
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-27-generic root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.11.0-27.29~20.04.1-generic 5.11.22
RelatedPackageVersions:
 linux-restricted-modules-5.11.0-27-generic N/A
 linux-backports-modules-5.11.0-27-generic N/A
 linux-firmware 1.187.16
Tags: focal
Uname: Linux 5.11.0-27-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/07/2021
dmi.bios.release: 1.43
dmi.bios.vendor: LENOVO
dmi.bios.version: N34ET43W (1.43 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20VX0011UK
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.ec.firmware.release: 1.35
dmi.modalias: dmi:bvnLENOVO:bvrN34ET43W(1.43):bd09/07/2021:br1.43:efr1.35:svnLENOVO:pn20VX0011UK:pvrThinkPadP14sGen2i:rvnLENOVO:rn20VX0011UK:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad P14s Gen 2i
dmi.product.name: 20VX0011UK
dmi.product.sku: LENOVO_MT_20VX_BU_Think_FM_ThinkPad P14s Gen 2i
dmi.product.version: ThinkPad P14s Gen 2i
dmi.sys.vendor: LENOVO

tags: added: apport-collected focal
Revision history for this message
Rishi Sharda (rishica2022) wrote : AlsaInfo.txt

apport information

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Rishi Sharda (rishica2022) wrote : CRDA.txt

apport information

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Rishi Sharda (rishica2022) wrote : CurrentDmesg.txt

apport information

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Rishi Sharda (rishica2022) wrote : Lspci.txt

apport information

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Rishi Sharda (rishica2022) wrote : Lspci-vt.txt

apport information

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Rishi Sharda (rishica2022) wrote : Lsusb.txt

apport information

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Rishi Sharda (rishica2022) wrote : Lsusb-t.txt

apport information

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Rishi Sharda (rishica2022) wrote : Lsusb-v.txt

apport information

Revision history for this message
Rishi Sharda (rishica2022) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
Rishi Sharda (rishica2022) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
Rishi Sharda (rishica2022) wrote : ProcEnviron.txt

apport information

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Rishi Sharda (rishica2022) wrote : ProcInterrupts.txt

apport information

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Rishi Sharda (rishica2022) wrote : ProcModules.txt

apport information

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Rishi Sharda (rishica2022) wrote : PulseList.txt

apport information

Revision history for this message
Rishi Sharda (rishica2022) wrote : RfKill.txt

apport information

Revision history for this message
Rishi Sharda (rishica2022) wrote : UdevDb.txt

apport information

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Rishi Sharda (rishica2022) wrote : WifiSyslog.txt

apport information

Revision history for this message
Rishi Sharda (rishica2022) wrote : acpidump.txt

apport information

Revision history for this message
AaronMa (mapengyu) wrote :

Tested on BIOS: BIOS N34ET44W (1.44 ), EC N34HT36W. ME: 15.0.23.1706
The fan is 0 RPM.

thinkpad-isa-0000
Adapter: ISA adapter
fan1: 0 RPM
CPU: +43.0°C
GPU: +46.0°C
temp3: +26.0°C
temp4: +0.0°C
temp5: +32.0°C
temp6: +43.0°C
temp7: +43.0°C
temp8: N/A

Fixed by BIOS.

Changed in linux (Ubuntu):
status: In Progress → Fix Released
Changed in oem-priority:
status: New → Fix Released
Revision history for this message
Rishi Sharda (rishica2022) wrote :

BIOS updated but fan still running high

Revision history for this message
AaronMa (mapengyu) wrote :

nvidia gpu is too hot, if GPU usage is low and it should be not that hot.
You can try NVIDIA runtime D3 too.

Revision history for this message
Rishi Sharda (rishica2022) wrote :

how do I enable this?

Revision history for this message
Rishi Sharda (rishica2022) wrote :

Please advise - GPU usage is minimal and fan still running high.

Revision history for this message
Bin Li (binli) wrote :

@rishi,

 Could you try 'sudo prime-select on-demand'? Thanks!

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