Medion Akoya S15449: Touchpad key missing

Bug #1947472 reported by Gernot Buth
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Hardware: Medion Akoya S15449
Ubuntu Budgie 21.10
budgie-desktop 10.5.3
Kernel: 5.13.0-19-generic
The right "mouse button" of the touchpad is not working.
It works in Windows.
It works with the same Ubuntu Budgie version running in a VirtualBox.
It works with an external mouse connected via USB.
But it does not work on a stand-alone Ubuntu Budgie 21.10 with the built-in touchpad.
I suspect this bug is related to a known kernel bug:
https://bugzilla.kernel.org/show_bug.cgi?id=213031
because with previous kernel versions both touchpad and keykoard didn't work at all with any Linux on the Medion Akoya S15449.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu70
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: buth 1014 F.... pulseaudio
CasperMD5CheckResult: pass
CurrentDesktop: Budgie:GNOME
DistroRelease: Ubuntu 21.10
InstallationDate: Installed on 2021-10-16 (0 days ago)
InstallationMedia: Ubuntu-Budgie 21.10 "Impish Indri" - Release amd64 (20211012)
MachineType: MEDION S15449
Package: linux (not installed)
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.13.0-19-generic root=UUID=5dbb10f5-fce0-4cd7-a1f9-b6d787b5fe9b ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 5.13.0-19.19-generic 5.13.14
RelatedPackageVersions:
 linux-restricted-modules-5.13.0-19-generic N/A
 linux-backports-modules-5.13.0-19-generic N/A
 linux-firmware 1.201
Tags: impish
Uname: Linux 5.13.0-19-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 11/24/2020
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: 209
dmi.board.asset.tag: Default string
dmi.board.name: M15T
dmi.board.vendor: MEDION
dmi.board.version: Default string
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 10
dmi.chassis.vendor: MEDION
dmi.chassis.version: Default string
dmi.modalias: dmi:bvnAmericanMegatrendsInternational,LLC.:bvr209:bd11/24/2020:br5.19:svnMEDION:pnS15449:pvrDefaultstring:skuML-23000830030870:rvnMEDION:rnM15T:rvrDefaultstring:cvnMEDION:ct10:cvrDefaultstring:
dmi.product.family: Akoya
dmi.product.name: S15449
dmi.product.sku: ML-230008 30030870
dmi.product.version: Default string
dmi.sys.vendor: MEDION

no longer affects: ubuntubudgie
Revision history for this message
Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. While running an Ubuntu kernel (not a mainline or third-party kernel) please enter the following command in a terminal window:

apport-collect 1947472

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
Revision history for this message
Gernot Buth (gernot-buth) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected impish
description: updated
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Gernot Buth (gernot-buth) wrote : CRDA.txt

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Gernot Buth (gernot-buth) wrote : CurrentDmesg.txt

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Gernot Buth (gernot-buth) wrote : IwConfig.txt

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Gernot Buth (gernot-buth) wrote : Lspci.txt

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Gernot Buth (gernot-buth) wrote : Lspci-vt.txt

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Gernot Buth (gernot-buth) wrote : Lsusb.txt

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Gernot Buth (gernot-buth) wrote : Lsusb-t.txt

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Gernot Buth (gernot-buth) wrote : Lsusb-v.txt

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Gernot Buth (gernot-buth) wrote : PaInfo.txt

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Gernot Buth (gernot-buth) wrote : ProcCpuinfo.txt

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Gernot Buth (gernot-buth) wrote : ProcCpuinfoMinimal.txt

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Gernot Buth (gernot-buth) wrote : ProcEnviron.txt

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Gernot Buth (gernot-buth) wrote : ProcInterrupts.txt

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Gernot Buth (gernot-buth) wrote : ProcModules.txt

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Gernot Buth (gernot-buth) wrote : PulseList.txt

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Gernot Buth (gernot-buth) wrote : RfKill.txt

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Gernot Buth (gernot-buth) wrote : UdevDb.txt

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Gernot Buth (gernot-buth) wrote : WifiSyslog.txt

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Gernot Buth (gernot-buth) wrote : acpidump.txt

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Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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