video driver not detected

Bug #1947033 reported by Javad Kazemi
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-hwe-5.4 (Ubuntu)
Won't Fix
Undecided
Unassigned

Bug Description

My intel video card can not be detected ob ubuntu 18.04

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: xorg 1:7.7+19ubuntu7.1
ProcVersionSignature: Ubuntu 5.4.0-87.98~18.04.1-generic 5.4.140
Uname: Linux 5.4.0-87-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.26
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Oct 13 21:22:53 2021
DistUpgraded: Fresh install
DistroCodename: bionic
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
 Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
   Subsystem: Lenovo Device [17aa:5088]
InstallationDate: Installed on 2021-10-13 (0 days ago)
InstallationMedia: Ubuntu 18.04.6 LTS "Bionic Beaver" - Release amd64 (20210915)
MachineType: LENOVO 20TBS0WY00
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-87-generic root=UUID=10fbaf52-7d04-4fb1-bc3e-fe0d7dcad9aa ro quiet splash vt.handoff=1
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/05/2021
dmi.bios.vendor: LENOVO
dmi.bios.version: R1EET32W(1.32 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20TBS0WY00
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrR1EET32W(1.32):bd01/05/2021:svnLENOVO:pn20TBS0WY00:pvrThinkPadE14Gen2:rvnLENOVO:rn20TBS0WY00:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad E14 Gen 2
dmi.product.name: 20TBS0WY00
dmi.product.sku: LENOVO_MT_20TB_BU_Think_FM_ThinkPad E14 Gen 2
dmi.product.version: ThinkPad E14 Gen 2
dmi.sys.vendor: LENOVO
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.101-2~18.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.0.8-0ubuntu1~18.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.0.8-0ubuntu1~18.04.1
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

Revision history for this message
Javad Kazemi (javikaz) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report.

Indeed the attached files show that your i7-1165G7 is too new to be supported by this old Ubuntu 18.04 release. Please install Ubuntu 20.04.3 instead: https://ubuntu.com/download/desktop

affects: xorg (Ubuntu) → linux-hwe-5.4 (Ubuntu)
Changed in linux-hwe-5.4 (Ubuntu):
status: New → Won't Fix
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.