i turned on bluetooth
but it doesn't turn on even after enabling the top right corner button of turning on.
no devices are shown.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.11.0-36.40~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-36-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.20
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: kashmiri 1466 F.... pulseaudio
/dev/snd/controlC1: kashmiri 1466 F.... pulseaudio
/dev/snd/pcmC1D0p: kashmiri 1466 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Oct 5 10:49:05 2021
InstallationDate: Installed on 2021-09-19 (16 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Title: Bluetooth sound card not detected
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/07/2014
dmi.bios.release: 15.17
dmi.bios.vendor: Insyde
dmi.bios.version: F.11
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 227E
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 77.25
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 77.37
dmi.modalias: dmi:bvnInsyde:bvrF.11:bd08/07/2014:br15.17:efr77.37:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0975100000405F10000620180:skuJ3Z06PA#ABG:rvnHewlett-Packard:rn227E:rvr77.25:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV X=Null
dmi.product.name: HP Pavilion 15 Notebook PC
dmi.product.sku: J3Z06PA#ABG
dmi.product.version: 0975100000405F10000620180
dmi.sys.vendor: Hewlett-Packard
Status changed to 'Confirmed' because the bug affects multiple users.