Ubuntu
linux package

Touchpad is not present

Bug #1944511 reported by Kostiantyn Tepliuk on 2021-09-22

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	linux (Ubuntu)	Confirmed	Undecided	Unassigned

Bug Description

Touch-pad is not working on Ubuntu 20.04.3LTS, ThinkPad Lenovo, AMD® Pro a6-9500b r5

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.4.0-86-generic 5.4.0-86.97
ProcVersionSignature: Ubuntu 5.4.0-86.97-generic 5.4.133
Uname: Linux 5.4.0-86-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.20
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: kostia 1542 F.... pulseaudio
/dev/snd/pcmC1D0p: kostia 1542 F...m pulseaudio
/dev/snd/controlC0: kostia 1542 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue Sep 21 23:09:36 2021
InstallationDate: Installed on 2019-02-17 (948 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
MachineType: LENOVO 20H8000HUS
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 amdgpudrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-86-generic root=/dev/mapper/User Name--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-5.4.0-86-generic N/A
linux-backports-modules-5.4.0-86-generic N/A
linux-firmware 1.187.16
SourcePackage: linux
UpgradeStatus: Upgraded to focal on 2020-10-02 (354 days ago)
dmi.bios.date: 09/22/2016
dmi.bios.vendor: LENOVO
dmi.bios.version: R0EET34W (1.08 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20H8000HUS
dmi.board.vendor: LENOVO
dmi.board.version: SDK0J40697 WIN
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: dmi:bvnLENOVO:bvrR0EET34W(1.08):bd09/22/2016:svnLENOVO:pn20H8000HUS:pvrThinkPadE575:rvnLENOVO:rn20H8000HUS:rvrSDK0J40697WIN:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad E575
dmi.product.name: 20H8000HUS
dmi.product.sku: LENOVO_MT_20H8_BU_Think_FM_ThinkPad E575
dmi.product.version: ThinkPad E575
dmi.sys.vendor: LENOVO

Tags:

Revision history for this message

Kostiantyn Tepliuk (kostiantynt) wrote on 2021-09-22:

AlsaInfo.txt Edit (27.2 KiB, text/plain; charset="utf-8")
CRDA.txt Edit (371 bytes, text/plain; charset="utf-8")
CurrentDmesg.txt Edit (79.5 KiB, text/plain; charset="utf-8")
Dependencies.txt Edit (2.6 KiB, text/plain; charset="utf-8")
IwConfig.txt Edit (503 bytes, text/plain; charset="utf-8")
Lspci.txt Edit (14.2 KiB, text/plain; charset="utf-8")
Lspci-vt.txt Edit (2.1 KiB, text/plain; charset="utf-8")
Lsusb.txt Edit (435 bytes, text/plain; charset="utf-8")
Lsusb-t.txt Edit (695 bytes, text/plain; charset="utf-8")
Lsusb-v.txt Edit (49.6 KiB, text/plain; charset="utf-8")
ProcCpuinfo.txt Edit (2.6 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.3 KiB, text/plain; charset="utf-8")
ProcInterrupts.txt Edit (2.3 KiB, text/plain; charset="utf-8")
ProcModules.txt Edit (5.7 KiB, text/plain; charset="utf-8")
PulseList.txt Edit (24.8 KiB, text/plain; charset="utf-8")
RfKill.txt Edit (184 bytes, text/plain; charset="utf-8")
UdevDb.txt Edit (176.5 KiB, text/plain; charset="utf-8")
WifiSyslog.txt Edit (118.9 KiB, text/plain; charset="utf-8")
acpidump.txt Edit (559.0 KiB, text/plain; charset="utf-8")

Ubuntu Foundations Team Bug Bot (crichton) on 2021-09-22

affects:

ubuntu → linux (Ubuntu)

Revision history for this message

Ubuntu Kernel Bot (ubuntu-kernel-bot) wrote on 2021-09-22: Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status:	New → Confirmed

Alex Hung (alexhung) on 2021-10-13

summary:

- Touch-pad is not present
+ Touchpad is not present

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