Error while enabling somerville driver: package linux-oem-5.13-headers-5.13.0-1010 (not installed) failed to install/upgrade: unable to open "/usr/src/linux-oem-5.13-headers-5.13.0-1010/sound/soc/jz4740/Kconfig.dpkg-new"

Bug #1943421 reported by Jean
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-oem-5.13 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

I'm trying to install Ubuntu 20.04.3 on a brand new Dell 7520, which is equipped with:
 * 11th Gen Intel® Core™ i7-1185G7 @ 3.00GHz × 8
 * Intel Iris XE GPU (reported as Mesa Intel® Xe Graphics (TGL GT2))

Since on my first try I was getting a lot of SEGFAULTS, I repeated the installation without enabling 3rd party drivers, and all went smoothly, apart from the fan pushing a lot.

This morning I tried to enable the drivers from the Ubuntu dedicated windows, and it started raining errors on me, like the one reported in the title. It seems that the kernel (5.13 OEM or HWE) and or the Intel (somerville) drivers are acting crazy.

I can say that the freezes occur on two different laptop of the same kind, just after a fresh install and when using stuff like a browser, that leverages a bit the GPU.

ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: linux-oem-5.13-headers-5.13.0-1010 (not installed)
ProcVersionSignature: Ubuntu 5.10.0-1045.47-oem 5.10.46
Uname: Linux 5.10.0-1045-oem x86_64
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
CasperMD5CheckResult: skip
Date: Mon Sep 13 09:55:18 2021
ErrorMessage: impossibile aprire "/usr/src/linux-oem-5.13-headers-5.13.0-1010/sound/soc/jz4740/Kconfig.dpkg-new": Operazione non permessa
InstallationDate: Installed on 2021-07-21 (53 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: /usr/bin/python2.7, Python 2.7.18, python-is-python2, 2.7.17-4
RelatedPackageVersions:
 dpkg 1.19.7ubuntu3
 apt 2.0.6
SourcePackage: linux-oem-5.13
Title: package linux-oem-5.13-headers-5.13.0-1010 (not installed) failed to install/upgrade: impossibile aprire "/usr/src/linux-oem-5.13-headers-5.13.0-1010/sound/soc/jz4740/Kconfig.dpkg-new": Operazione non permessa
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Jean (alessandro-lai85) wrote :
Jean (alessandro-lai85)
Changed in linux-oem-5.13 (Ubuntu):
status: New → Invalid
Revision history for this message
Jean (alessandro-lai85) wrote :

Closing, as I discovered that the root cause was interference from my antivirus (Sophos).

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