[Dell Inspiron 5301] Touch pad

Bug #1943025 reported by Melissa Galvan
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
gnome-shell (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

Hi ! I have a little problem with my Touch pad. When i'm going to the applications page and that i do anything, suddenly i can't scroll.
When i run xinput list i see that touchpad is in DLL and not in Synaptics maybe it's the problem or not, it's like that i'm doing this report.
Thank you for the help !

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.11.0-34.36~20.04.1-generic 5.11.22
Uname: Linux 5.11.0-34-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Wed Sep 8 11:54:45 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Intel Corporation Device [8086:9a49] (rev 01) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:09fb]
InstallationDate: Installed on 2021-09-07 (0 days ago)
InstallationMedia: Ubuntu 20.04.3 LTS "Focal Fossa" - Release amd64 (20210819)
MachineType: Dell Inc. Inspiron 5301
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-34-generic root=UUID=45878a68-e793-429d-a95b-fc468f5a9ba3 ro quiet splash i8042.reset vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 10/27/2020
dmi.bios.release: 1.3
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.3.2
dmi.board.name: 0R29K5
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvr1.3.2:bd10/27/2020:br1.3:svnDellInc.:pnInspiron5301:pvr:sku09FB:rvnDellInc.:rn0R29K5:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 5301
dmi.product.sku: 09FB
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.105-3~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.3-0ubuntu0.3~20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.11-1ubuntu1~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.10.6-1
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Melissa Galvan (iamelg) wrote :
affects: ubuntu → xorg (Ubuntu)
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report.

> When i'm going to the applications page and that i do anything, suddenly i can't scroll.

Does that mean you only can't scroll the applications page, or that you can't scroll app windows *after* using the applications page?

And is it only scrolling? Can you still move the pointer?

summary: - Touch pad
+ [Dell Inspiron 5301] Touch pad
affects: xorg (Ubuntu) → gnome-shell (Ubuntu)
Changed in gnome-shell (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for gnome-shell (Ubuntu) because there has been no activity for 60 days.]

Changed in gnome-shell (Ubuntu):
status: Incomplete → Expired
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