Internal trackpad of ASUS laptop not recognized at all by Ubuntu
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
linux-signed-hwe-5.11 (Ubuntu) |
Confirmed
|
Undecided
|
Unassigned |
Bug Description
I installed Ubuntu 20.04.3 LTS on a new ASUS TUF706HE-DS74 laptop alonside Windows 10. The trackpad is recognized and functions normally in Windows and in the BIOS UEFI interface. The trackpad has not responded at all anytime I am running Ubuntu.
An external mouse works normally in all cases, whether plugged in before boot up or after.
Running cat /proc/bus/
I also tried running sudo apt install xserver-
I have rebooted with no periferals attached or with different ones attached, and there is no difference in the devices listed when running cat /proc/bus/
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-
ProcVersionSign
Uname: Linux 5.11.0-27-generic x86_64
ApportVersion: 2.20.11-
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Fri Sep 3 10:01:31 2021
InstallationDate: Installed on 2021-08-27 (6 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_US.UTF-8
SHELL=/bin/bash
SourcePackage: linux-signed-
UpgradeStatus: No upgrade log present (probably fresh install)
Status changed to 'Confirmed' because the bug affects multiple users.