'Synaptics Touchpad' incorrectly detected as PS/2 Generic Mouse in 'Alienware X17 R1' and doesn't work in Pop!_OS 20.04 with all kernels, including latest one 5.13.9 .

Bug #1939848 reported by werdmonkey4321
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xserver-xorg-input-libinput (Ubuntu)
Fix Released
Undecided
Unassigned
xserver-xorg-input-synaptics (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Installed Pop!_OS 20.04 on my new Alienware X17 R1. The touchpad is detected and can be seen in the xinput as PS/2 Generic Mouse. I upgraded the kernel to see if it would be detected as a touchpad but it still does not. It doesn't work at all no matter what kernel is used.

summary: - 'Synaptics Touchpad' incorrectly detected as PS/2 Generic Mouse in
- 'Alienware X17 R1' and doesn't work in Pop!_OS with all kernels,
+ 'Synaptics Touchpad' incorrectly detected as PS/2 Generic Mouse in
+ 'Alienware X17 R1' and doesn't work in Pop!_OS 20.04 with all kernels,
including latest one 5.13.9 .
tags: added: synaptics
tags: added: alienware x17
removed: synaptics
tags: added: touchpad
tags: added: mouse synaptics trackpad
Revision history for this message
werdmonkey4321 (werdmonkey4321) wrote :

Solved. Upgrade to kernel 5.13.12

Changed in xserver-xorg-input-libinput (Ubuntu):
status: New → Fix Released
Changed in xserver-xorg-input-synaptics (Ubuntu):
status: New → Fix Released
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