package linux-image-5.11.0-25-generic 5.11.0-25.27~20.04.1 failed to install/upgrade: installed linux-image-5.11.0-25-generic package post-installation script subprocess returned error exit status 1

Bug #1939333 reported by Evgueni Tzetanov
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux-signed-hwe-5.11 (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

This issue appeared while VirtualBox kernel modules were being compiled for installation of the newest Guest Additions

ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: linux-image-5.11.0-25-generic 5.11.0-25.27~20.04.1
ProcVersionSignature: Ubuntu 5.8.0-63.71~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-63-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
CasperMD5CheckResult: skip
Date: Mon Aug 9 13:57:45 2021
ErrorMessage: installed linux-image-5.11.0-25-generic package post-installation script subprocess returned error exit status 1
InstallationDate: Installed on 2021-02-13 (177 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.19.7ubuntu3
 apt 2.0.6
SourcePackage: linux-signed-hwe-5.11
Title: package linux-image-5.11.0-25-generic 5.11.0-25.27~20.04.1 failed to install/upgrade: installed linux-image-5.11.0-25-generic package post-installation script subprocess returned error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Evgueni Tzetanov (etzvetanov) wrote :
tags: removed: need-duplicate-check
Revision history for this message
Kleber Sacilotto de Souza (kleber-souza) wrote :

Hello Evgueni,

The HWE kernel in Focal Fossa 20.04 has recently been updated from 5.8 to 5.11. Reading the logs attached, it seems your system is trying to install the new 5.11 kernel packages and is failing at this stage:

Processing triggers for linux-image-5.11.0-25-generic (5.11.0-25.27~20.04.1) ...
/etc/kernel/postinst.d/initramfs-tools:
update-initramfs: Generating /boot/initrd.img-5.11.0-25-generic
run-parts: failed to stat component /etc/kernel/postinst.d/vboxadd: No such file or directory

The file '/etc/kernel/postinst.d/vboxadd' was likely supposed to be installed by Virtualbox Guest Additions but it's either empty or not present. You mentioned that you are trying to install the newest Virtualbox Guest Additions. Was a previous version already installed before? If yes, could you try removing it and installing again?

Revision history for this message
Evgueni Tzetanov (etzvetanov) wrote : Re: [E] [Bug 1939333] Re: package linux-image-5.11.0-25-generic 5.11.0-25.27~20.04.1 failed to install/upgrade: installed linux-image-5.11.0-25-generic package post-installation script subprocess returned error exit status 1
Download full text (3.6 KiB)

Yes, the previous version of the Virtualbox Guest Additions was 6.1.22 and
I did not have issues with that install.
I actually did attempt to reinstall Virtualbox Guest Additions 6.1.26 and
it succeeded.

Not sure where the issue was exactly, but it seems to be OK now.

Evgueni--

On Tue, Aug 10, 2021 at 9:45 AM Kleber Sacilotto de Souza <
<email address hidden>> wrote:

> Hello Evgueni,
>
> The HWE kernel in Focal Fossa 20.04 has recently been updated from 5.8
> to 5.11. Reading the logs attached, it seems your system is trying to
> install the new 5.11 kernel packages and is failing at this stage:
>
> Processing triggers for linux-image-5.11.0-25-generic
> (5.11.0-25.27~20.04.1) ...
> /etc/kernel/postinst.d/initramfs-tools:
> update-initramfs: Generating /boot/initrd.img-5.11.0-25-generic
> run-parts: failed to stat component /etc/kernel/postinst.d/vboxadd: No
> such file or directory
>
> The file '/etc/kernel/postinst.d/vboxadd' was likely supposed to be
> installed by Virtualbox Guest Additions but it's either empty or not
> present. You mentioned that you are trying to install the newest
> Virtualbox Guest Additions. Was a previous version already installed
> before? If yes, could you try removing it and installing again?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
>
> https://urldefense.proofpoint.com/v2/url?u=https-3A__bugs.launchpad.net_bugs_1939333&d=DwIFaQ&c=udBTRvFvXC5Dhqg7UHpJlPps3mZ3LRxpb6__0PomBTQ&r=EP9zXakUoez-ZfjYKLUXmujwh2UKQiETx9TU-8GvDoJSb_I5Tz03P3n66M7yKrDz&m=ZBOMlrWbrZtPauStHwxFSMGdpiGSiTx76rEHRpjHfLo&s=XQ_M8KsPzHk2QwveC2OR6_zWFJg5RRPVD-N1yNsM8k4&e=
>
> Title:
> package linux-image-5.11.0-25-generic 5.11.0-25.27~20.04.1 failed to
> install/upgrade: installed linux-image-5.11.0-25-generic package post-
> installation script subprocess returned error exit status 1
>
> Status in linux-signed-hwe-5.11 package in Ubuntu:
> New
>
> Bug description:
> This issue appeared while VirtualBox kernel modules were being
> compiled for installation of the newest Guest Additions
>
> ProblemType: Package
> DistroRelease: Ubuntu 20.04
> Package: linux-image-5.11.0-25-generic 5.11.0-25.27~20.04.1
> ProcVersionSignature: Ubuntu 5.8.0-63.71~20.04.1-generic 5.8.18
> Uname: Linux 5.8.0-63-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.18
> Architecture: amd64
> CasperMD5CheckResult: skip
> Date: Mon Aug 9 13:57:45 2021
> ErrorMessage: installed linux-image-5.11.0-25-generic package
> post-installation script subprocess returned error exit status 1
> InstallationDate: Installed on 2021-02-13 (177 days ago)
> InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
> (20210209.1)
> Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal,
> 3.8.2-0ubuntu2
> PythonDetails: N/A
> RelatedPackageVersions:
> dpkg 1.19.7ubuntu3
> apt 2.0.6
> SourcePackage: linux-signed-hwe-5.11
> Title: package linux-image-5.11.0-25-generic 5.11.0-25.27~20.04.1 failed
> to install/upgrade: installed linux-image-5.11.0-25-generic package
> post-installation script subprocess returned error exit status 1
> UpgradeStatus: No upgrade log pr...

Read more...

Revision history for this message
Kleber Sacilotto de Souza (kleber-souza) wrote :

Hello,

Thank you for your feedback.

I will mark this bug report as 'Invalid' as it doesn't seem to be an issue with the hwe-5.11 kernel. Please feel free to re-open this bug if you disagree.

Thank you.

Changed in linux-signed-hwe-5.11 (Ubuntu):
status: New → Invalid
Revision history for this message
Evgueni Tzetanov (etzvetanov) wrote :

Thanks, makes sense. Please, feel free to close and if I experience it
again I will reopen.

On Wed, Aug 11, 2021, 12:50 Kleber Sacilotto de Souza <
<email address hidden>> wrote:

> Hello,
>
> Thank you for your feedback.
>
> I will mark this bug report as 'Invalid' as it doesn't seem to be an
> issue with the hwe-5.11 kernel. Please feel free to re-open this bug if
> you disagree.
>
> Thank you.
>
> ** Changed in: linux-signed-hwe-5.11 (Ubuntu)
> Status: New => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
>
> https://urldefense.proofpoint.com/v2/url?u=https-3A__bugs.launchpad.net_bugs_1939333&d=DwIFaQ&c=udBTRvFvXC5Dhqg7UHpJlPps3mZ3LRxpb6__0PomBTQ&r=EP9zXakUoez-ZfjYKLUXmujwh2UKQiETx9TU-8GvDoJSb_I5Tz03P3n66M7yKrDz&m=Ooh63iDeh5BXvRxADK0gtYld7LBsMCRpmlSdm4fHWDg&s=moQPTrADOtxRCUHlsB-_hT7bDcXbbztf6BklsDewb2k&e=
>
> Title:
> package linux-image-5.11.0-25-generic 5.11.0-25.27~20.04.1 failed to
> install/upgrade: installed linux-image-5.11.0-25-generic package post-
> installation script subprocess returned error exit status 1
>
> Status in linux-signed-hwe-5.11 package in Ubuntu:
> Invalid
>
> Bug description:
> This issue appeared while VirtualBox kernel modules were being
> compiled for installation of the newest Guest Additions
>
> ProblemType: Package
> DistroRelease: Ubuntu 20.04
> Package: linux-image-5.11.0-25-generic 5.11.0-25.27~20.04.1
> ProcVersionSignature: Ubuntu 5.8.0-63.71~20.04.1-generic 5.8.18
> Uname: Linux 5.8.0-63-generic x86_64
> ApportVersion: 2.20.11-0ubuntu27.18
> Architecture: amd64
> CasperMD5CheckResult: skip
> Date: Mon Aug 9 13:57:45 2021
> ErrorMessage: installed linux-image-5.11.0-25-generic package
> post-installation script subprocess returned error exit status 1
> InstallationDate: Installed on 2021-02-13 (177 days ago)
> InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64
> (20210209.1)
> Python3Details: /usr/bin/python3.8, Python 3.8.10, python3-minimal,
> 3.8.2-0ubuntu2
> PythonDetails: N/A
> RelatedPackageVersions:
> dpkg 1.19.7ubuntu3
> apt 2.0.6
> SourcePackage: linux-signed-hwe-5.11
> Title: package linux-image-5.11.0-25-generic 5.11.0-25.27~20.04.1 failed
> to install/upgrade: installed linux-image-5.11.0-25-generic package
> post-installation script subprocess returned error exit status 1
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> To manage notifications about this bug go to:
>
> https://urldefense.proofpoint.com/v2/url?u=https-3A__bugs.launchpad.net_ubuntu_-2Bsource_linux-2Dsigned-2Dhwe-2D5.11_-2Bbug_1939333_-2Bsubscriptions&d=DwIFaQ&c=udBTRvFvXC5Dhqg7UHpJlPps3mZ3LRxpb6__0PomBTQ&r=EP9zXakUoez-ZfjYKLUXmujwh2UKQiETx9TU-8GvDoJSb_I5Tz03P3n66M7yKrDz&m=Ooh63iDeh5BXvRxADK0gtYld7LBsMCRpmlSdm4fHWDg&s=3SnT2hBXQYZzuVFkm6PGkQ_W3_3CBqCHLc3c0O5xqzU&e=
>
>

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