Ubuntu
gnome-software package

Gnome-software hang on pending installation

Bug #1938629 reported by corrado venturini on 2021-08-01

This bug affects 1 person

Affects		Status	Importance	Assigned to	Milestone
	gnome-software (Ubuntu)	New	Undecided	Unassigned

Bug Description

Start gnome-software, ask for install a .deb app, gnome-software remain on 'pending installation' forever.
Same problem also with snap-store.
see attachment.

ProblemType: Bug
DistroRelease: Ubuntu 21.10
Package: gnome-software 3.38.1-1
ProcVersionSignature: Ubuntu 5.11.0-20.21+21.10.1-generic 5.11.21
Uname: Linux 5.11.0-20-generic x86_64
ApportVersion: 2.20.11-0ubuntu67
Architecture: amd64
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Sun Aug 1 07:38:24 2021
InstallationDate: Installed on 2021-07-18 (13 days ago)
InstallationMedia: Ubuntu 21.10 "Impish Indri" - Alpha amd64 (20210718)
InstalledPlugins:
gnome-software-plugin-flatpak N/A
gnome-software-plugin-snap 3.38.1-1
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)

Tags:

Revision history for this message

corrado venturini (corradoventu) wrote on 2021-08-01:

Screenshot from 2021-08-01 07-44-02.png Edit (40.1 KiB, image/png)
Dependencies.txt Edit (12.3 KiB, text/plain; charset="utf-8")
ProcCpuinfoMinimal.txt Edit (1.7 KiB, text/plain; charset="utf-8")
ProcEnviron.txt Edit (310 bytes, text/plain; charset="utf-8")

Revision history for this message

corrado venturini (corradoventu) wrote on 2021-08-01:

Note: same app installed successfully with synaptic 1 minute later.

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Ubuntugnome-software package