external hyperlink keyboard freeze

Bug #1937957 reported by roger planck
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
firefox (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

When no FireFox windows are currently open and an external hyperlink, specifically those opened with Evince, is used then the created window freezes the keyboard. New tabs as well as new opened windows experience the same issue as long as the original window is still open. Windows key + F9 and Windows key + Shift have no effect. Some of the Ctrl functions still work in the window/s and the keyboard freeze is only localized to FireFox.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: firefox 90.0+build1-0ubuntu0.18.04.1
ProcVersionSignature: Ubuntu 5.4.0-80.90~18.04.1-generic 5.4.124
Uname: Linux 5.4.0-80-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.9-0ubuntu7.24
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: denmark 1731 F.... pulseaudio
 /dev/snd/pcmC0D0p: denmark 1731 F...m pulseaudio
BuildID: 20210705185941
Channel: Unavailable
CurrentDesktop: ubuntu:GNOME
Date: Sun Jul 25 22:31:20 2021
DefaultProfileExtensions: extensions.sqlite corrupt or missing
DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
DefaultProfileLocales: extensions.sqlite corrupt or missing
DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:355
DefaultProfileThemes: extensions.sqlite corrupt or missing
ExecutablePath: /usr/lib/firefox/firefox
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2021-01-08 (198 days ago)
InstallationMedia: Ubuntu 18.04.5 LTS "Bionic Beaver" - Release amd64 (20200806.1)
IpRoute:
 default via 192.168.0.1 dev wlp2s0 proto dhcp metric 600
 169.254.0.0/16 dev wlp2s0 scope link metric 1000
 192.168.0.0/24 dev wlp2s0 proto kernel scope link src 192.168.0.115 metric 600
ProcEnviron:
 LANGUAGE=en_ZA:en
 PATH=(custom, user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_ZA.UTF-8
 SHELL=/bin/bash
Profile0Extensions: extensions.sqlite corrupt or missing
Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite)
Profile0Locales: extensions.sqlite corrupt or missing
Profile0PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:355
Profile0PrefSources: prefs.js
Profile0Themes: extensions.sqlite corrupt or missing
Profiles:
 Profile1 (Default) - LastVersion=None/None (Out of date)
 Profile0 - LastVersion=90.0/20210705185941 (In use)
RunningIncompatibleAddons: False
SourcePackage: firefox
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/21/2012
dmi.bios.vendor: Acer
dmi.bios.version: V1.08
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: Aspire 5733
dmi.board.vendor: Acer
dmi.board.version: V1.08
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.08
dmi.modalias: dmi:bvnAcer:bvrV1.08:bd03/21/2012:svnAcer:pnAspire5733:pvrV1.08:rvnAcer:rnAspire5733:rvrV1.08:cvnAcer:ct10:cvrV1.08:
dmi.product.family: Intel_Mobile
dmi.product.name: Aspire 5733
dmi.product.sku: Calpella_CRB
dmi.product.version: V1.08
dmi.sys.vendor: Acer

Revision history for this message
roger planck (rogerplanck) wrote :
description: updated
Revision history for this message
Paul White (paulw2u) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better. We are sorry that we do not always have the capacity to review all reported bugs in a timely ma

Ubuntu 18.04 (bionic) reached end-of-standard-support on May 31, 2023.

I'm setting the status of this bug to 'Incomplete' as it's not seen any activity for some time. If this is still an issue when using a currently maintained release of Ubuntu then please let us know which one(s) otherwise this bug report can be left to expire in approximately 60 days time.

Changed in firefox (Ubuntu):
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for firefox (Ubuntu) because there has been no activity for 60 days.]

Changed in firefox (Ubuntu):
status: Incomplete → Expired
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