Can not create new mail message when reading mail message

Bug #1936978 reported by PJW
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
thunderbird (Ubuntu)
New
Undecided
Unassigned

Bug Description

[Thunderbird 78.11.0 (64-bits)]

When reading a mail message I can not start a new message by using Ctrl-N, and menu option File > New > Message is greyed out.

Used to work under previous Tb-versions.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: thunderbird 1:78.11.0+build1-0ubuntu0.20.04.2
ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-59-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
AddonCompatCheckDisabled: False
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC2: pjw 1020 F.... pulseaudio
 /dev/snd/controlC0: pjw 1020 F.... pulseaudio
 /dev/snd/pcmC0D0p: pjw 1020 F...m pulseaudio
 /dev/snd/controlC1: pjw 1020 F.... pulseaudio
BuildID: 20210528153351
CasperMD5CheckResult: skip
Channel: Unavailable
CurrentDesktop: KDE
Date: Tue Jul 20 21:47:57 2021
ExecutablePath: /usr/lib/thunderbird/thunderbird
ForcedLayersAccel: False
IncompatibleExtensions:
 Enigmail - {847b3a00-7ab1-11d4-8f02-006008948af5}
 TT DeepDark - {9ed238c0-af95-11e0-9f1c-0800200c9a66}
InstallationDate: Installed on 2021-03-26 (116 days ago)
InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
IpRoute:
 default via 192.168.178.1 dev enp4s0 proto dhcp metric 100
 169.254.0.0/16 dev enp4s0 scope link metric 1000
 192.168.178.0/24 dev enp4s0 proto kernel scope link src 192.168.178.13 metric 100
Plugins: Shockwave Flash - /usr/lib/adobe-flashplugin/libflashplayer.so
PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/thunderbird/omni.ja:greprefs.js:732
PrefSources: prefs.js
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=nl_NL.UTF-8
 SHELL=/bin/bash
Profiles: Profile0 (Default) - LastVersion=78.11.0/20210528153351 (In use)
RunningIncompatibleAddons: True
SourcePackage: thunderbird
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/11/2013
dmi.bios.release: 4.6
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P2.60
dmi.board.name: FM2A75 Pro4-M
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP2.60:bd07/11/2013:br4.6:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnFM2A75Pro4-M:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.

Revision history for this message
PJW (peter-isoc) wrote :
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.