Graphics Tearing on 5.8 kernel (Intel(R) HD Graphics 2500, Ivy Bridge)

Bug #1934652 reported by Paul Dev
22
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux-signed-hwe-5.8 (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

Intel(R) Core(TM) i5-3470 with Intel(R) HD Graphics 2500
Problems experienced on fresh install of kubuntu or mate 20.04.02
(Automatically) Chosen kernel in these instances is the 5.8 kernel.
NO issues with the 5.4 kernel - or the 5.8.0-48 kernel

Problem: Operating system graphics (eg kubuntu calendar) and firefox (using webrender) have issues (see attached for example)

This bug follows on from #1924624

Description: Ubuntu 20.04.2 LTS
Release: 20.04

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: linux-image-5.8.0-59-generic 5.8.0-59.66~20.04.1
ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-59-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: KDE
Date: Mon Jul 5 09:49:19 2021
InstallationDate: Installed on 2021-07-05 (0 days ago)
InstallationMedia: Kubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
SourcePackage: linux-signed-hwe-5.8
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Paul Dev (pauldev77) wrote :
Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in linux-signed-hwe-5.8 (Ubuntu):
status: New → Confirmed
Revision history for this message
Pavel Krasavin (pkrasavin) wrote :

Same here. Still not fixed in 5.8.0-63.

Package installed:
linux-generic-hwe-20.04/focal-updates,focal-security,now 5.8.0.63.71~20.04.45 amd64 [installed]

Downgrade to 5.8.0-43-generic fixes the issue.

$ cat /proc/cpuinfo
processor : 0
vendor_id : GenuineIntel
cpu family : 6
model : 58
model name : Intel(R) Core(TM) i5-3470 CPU @ 3.20GHz
stepping : 9
microcode : 0x21
cpu MHz : 2318.777
cache size : 6144 KB
...

Revision history for this message
José Marinho (jmarinho) wrote :

This bug affects me too.
Ubuntu 20.04 with Gnome. The bug appears when using Firefox in my case.
Downgrading the kernel to 5.4 series solves the issue. I have to downgrade from 5.11, the last version of the Hardware Enablement Stack. The bug is present on 5.11 and 5.8 versions.

Intel(R) Core(TM) i5-3570 CPU @ 3.40GHz

glxinfo | grep "Device"
    Device: Mesa DRI Intel(R) HD Graphics 2500 (IVB GT1) (0x152

Revision history for this message
Josué (j2g2rp) wrote :

I'm also experiencing this on Kubuntu 21.10
In my case I'm also experiencing missing letters on texts, and other rendering problems.
Kernel version 5.13.0.27 (64b)
In my case the computer is a HP Envy 4 with a intel I3-2367M.
Graphic processor is: MESA DRI INTEL HD Graphics 3000.

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