Auto Updates Paused - Wrongly Assuming Metered Connection

Bug #1934210 reported by Anony Notor
16
This bug affects 3 people
Affects Status Importance Assigned to Milestone
snap-store-desktop
New
Undecided
Unassigned

Bug Description

The automatic updates are paused because it thinks my connection is metered despite it not being so. When I click 'Find Out More' and then 'Open Network Settings' from that interface, it doesn't do or open anything.

I have tethered my phone using the USB charging cable - that is where I get my Wi-Fi connection to my home router.

In Ubuntu Settings, 'USB Ethernet' is the only network that is connected and enabled. I went to the settings for that and 'Metered connection: has data limits or can incur charges' is unchecked.

Snap-store has wrongly decided I am using a metered connection when the network setting says otherwise.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
ProcVersionSignature: Ubuntu 5.8.0-43.49~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-43-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Jul 1 02:52:20 2021
InstallationDate: Installed on 2020-11-03 (240 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Snap: snap-store 3.38.0-64-g23c4c77 (latest/stable)
SnapSource: snap-store
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Anony Notor (anonynotor) wrote :
Anony Notor (anonynotor)
description: updated
Revision history for this message
corrado venturini (corradoventu) wrote :

Same problem with
snap-store 3.38.0-64-g23c4c77 547 latest/stable/… canonical✓ -
My network is NOT metered.
click on Open network settings' ha so effect.

corrado@corrado-n4-ii-0718:~$ inxi -SNx
System: Host: corrado-n4-ii-0718 Kernel: 5.11.0-20-generic x86_64 bits: 64 compiler: gcc v: 10.2.1 Desktop: GNOME 40.2
           Distro: Ubuntu 21.10 (Impish Indri)
Network: Device-1: Realtek RTL810xE PCI Express Fast Ethernet vendor: Dell driver: r8169 v: kernel port: 3000
           bus ID: 01:00.0
           Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter vendor: Dell driver: ath10k_pci v: kernel
           port: 3000 bus ID: 02:00.0
           Device-3: Qualcomm Atheros type: USB driver: btusb bus ID: 1-10:4
corrado@corrado-n4-ii-0718:~$

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