[snap] crash during snap refresh

Bug #1933288 reported by Simon Déziel
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
libreoffice (Ubuntu)
New
Undecided
Unassigned

Bug Description

I had a .odt file opened in libreoffice.writer when it suddenly reported having crashed. `snap info libreoffice` confirmed the snap was refreshed few minutes before I noticed the crash. This is related to LP: #1616650 but I wouldn't expect the currently running app to simply crash.

Additional information:

$ lsb_release -rd
Description: Ubuntu 20.04.2 LTS
Release: 20.04

$ apt-cache policy snapd
snapd:
  Installed: 2.49.2+20.04
  Candidate: 2.49.2+20.04
  Version table:
 *** 2.49.2+20.04 500
        500 http://us.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     2.48.3+20.04 500
        500 http://security.ubuntu.com/ubuntu focal-security/main amd64 Packages
     2.44.3+20.04 500
        500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages

$ snap list snapd libreoffice
Name Version Rev Tracking Publisher Notes
libreoffice 7.1.4.2 223 latest/stable canonical✓ -
snapd 2.51 12159 latest/stable canonical✓ snapd

$ snap info libreoffice
name: libreoffice
summary: LibreOffice is a powerful office suite including word processing and creation of
  spreadsheets, slideshows and databases
publisher: Canonical✓
store-url: https://snapcraft.io/libreoffice
contact: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bugs?field.tag=snap
license: unset
description: |
  LibreOffice is a powerful and free office suite, used by millions of people around the world. Its
  clean interface and feature-rich tools help you unleash your creativity and enhance your
  productivity. LibreOffice includes several applications that make it the most versatile Free and
  Open Source office suite on the market: Writer (word processing), Calc (spreadsheets), Impress
  (presentations), Draw (vector graphics and flowcharts), Base (databases), and Math (formula
  editing).
commands:
  - libreoffice.base
  - libreoffice.calc
  - libreoffice.draw
  - libreoffice.filebug
  - libreoffice.impress
  - libreoffice
  - libreoffice.math
  - libreoffice.writer
snap-id: CpUkI0qPIIBVRsjy49adNq4D6Ra72y4v
tracking: latest/stable
refresh-date: today at 21:37 EDT
channels:
  latest/stable: 7.1.4.2 2021-06-22 (223) 651MB -
  latest/candidate: 7.1.4.2 2021-06-09 (223) 651MB -
  latest/beta: ↑
  latest/edge: 7.1.3.2~uc20 2021-05-08 (216) 793MB -
installed: 7.1.4.2 (223) 651MB -

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