freezes on 'searching for drivers'
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
New
|
Undecided
|
Unassigned |
Bug Description
change [printer] driver selected. then 'select printer from data base' clicked. freezes on 'searching for drivers'. choice to 'force quit' or 'wait' appears but 'searching for drivers ' message freezes over the 'force quit/wait' message.
ProblemType: Bug
DistroRelease: Ubuntu 20.10
Package: cups 2.3.3-3ubuntu1
ProcVersionSign
Uname: Linux 5.8.0-54-generic x86_64
ApportVersion: 2.20.11-0ubuntu50.6
Architecture: amd64
CasperMD5CheckR
CurrentDesktop: ubuntu:GNOME
Date: Mon May 24 17:48:25 2021
InstallationDate: Installed on 2018-05-10 (1110 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
KernLog:
Lpstat:
device for HP_OfficeJet_
device for HP_OfficeJet_
device for MG5400-series: usb://Canon/
MachineType: Hewlett-Packard 220-1010a
Papersize: a4
PpdFiles:
Error: command ['fgrep', '-H', '*NickName', '/etc/cups/
grep: /etc/cups/
grep: /etc/cups/
ProcEnviron:
TERM=xterm-
PATH=(custom, no user)
XDG_RUNTIME_
LANG=en_NZ.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=
SourcePackage: cups
UpgradeStatus: Upgraded to groovy on 2021-02-26 (86 days ago)
dmi.bios.date: 07/21/2011
dmi.bios.release: 7.2
dmi.bios.vendor: AMI
dmi.bios.version: 7.02
dmi.board.
dmi.board.name: 2AC3
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 1.02A
dmi.chassis.
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAMI:
dmi.product.family: 103C_53316J G=D
dmi.product.name: 220-1010a
dmi.product.sku: QU221AA#ABG
dmi.product.
dmi.sys.vendor: Hewlett-Packard