package libreoffice-common 1:6.4.6-0ubuntu0.20.04.1 failed to install/upgrade: unable to open '/usr/lib/libreoffice/share/template/common/presnt/Progress.otp.dpkg-new': Operation not permitted

[Ronald Butler]

Background update failed. This followed system boot.
I am not skilled enough in Ubuntu to be able to troubleshoot to determine if truly a bug or something else.

ProblemType: Package
DistroRelease: Ubuntu 20.04
Package: libreoffice-common 1:6.4.6-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
Uname: Linux 5.4.0-52-generic x86_64
NonfreeKernelModules: lkp_Ubuntu_5_4_0_52_57_generic_77
ApportVersion: 2.20.11-0ubuntu27.16
AptOrdering:
 libreoffice-common:amd64: Install
 NULL: ConfigurePending
Architecture: amd64
CasperMD5CheckResult: skip
Date: Tue May 11 21:15:03 2021
DpkgHistoryLog:
 Start-Date: 2021-05-11 21:14:48
 Commandline: apt-get install -f
 Requested-By: ibgrizzly (1000)
 Upgrade: libreoffice-common:amd64 (1:6.4.6-0ubuntu0.20.04.1, 1:6.4.7-0ubuntu0.20.04.1)
DpkgTerminalLog:
 Preparing to unpack .../libreoffice-common_1%3a6.4.7-0ubuntu0.20.04.1_all.deb ...
 Unpacking libreoffice-common (1:6.4.7-0ubuntu0.20.04.1) over (1:6.4.6-0ubuntu0.20.04.1) ...
 dpkg: error processing archive /var/cache/apt/archives/libreoffice-common_1%3a6.4.7-0ubuntu0.20.04.1_all.deb (--unpack):
  unable to open '/usr/lib/libreoffice/share/template/common/presnt/Progress.otp.dpkg-new': Operation not permitted
DuplicateSignature:
 package:libreoffice-common:1:6.4.6-0ubuntu0.20.04.1
 Unpacking libreoffice-common (1:6.4.7-0ubuntu0.20.04.1) over (1:6.4.6-0ubuntu0.20.04.1) ...
 dpkg: error processing archive /var/cache/apt/archives/libreoffice-common_1%3a6.4.7-0ubuntu0.20.04.1_all.deb (--unpack):
  unable to open '/usr/lib/libreoffice/share/template/common/presnt/Progress.otp.dpkg-new': Operation not permitted
ErrorMessage: unable to open '/usr/lib/libreoffice/share/template/common/presnt/Progress.otp.dpkg-new': Operation not permitted
InstallationDate: Installed on 2020-10-18 (212 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
PackageArchitecture: all
Python3Details: /usr/bin/python3.8, Python 3.8.5, python3-minimal, 3.8.2-0ubuntu2
PythonDetails: N/A
RelatedPackageVersions:
 dpkg 1.19.7ubuntu3
 apt 2.0.5
SourcePackage: libreoffice
Title: package libreoffice-common 1:6.4.6-0ubuntu0.20.04.1 failed to install/upgrade: unable to open '/usr/lib/libreoffice/share/template/common/presnt/Progress.otp.dpkg-new': Operation not permitted
UpgradeStatus: No upgrade log present (probably fresh install)

[Heather Ellsworth (hellsworth)]

Can you please try to do the upgrade again (see commands below) and paste the output?

$ sudo apt update
$ sudo apt --only-upgrade install libreoffice-common

That should attempt to upgrade only libreoffice-common (and anything it depends on). If this fails, I'd like to see the error message.

[Ronald Butler (ibgrizzly-technut)]

Ran commands as requested after hot reboot.  Not sure if successful or not.

Text was:

ibgrizzly@ibgrizzly-GA-78LMT-S2P:~$ sudo apt update
[sudo] password for ibgrizzly:
Hit:1 http://security.ubuntu.com/ubuntu focal-security InRelease
Hit:2 http://us.archive.ubuntu.com/ubuntu focal InRelease
Hit:3 http://us.archive.ubuntu.com/ubuntu focal-updates InRelease
Hit:4 http://us.archive.ubuntu.com/ubuntu focal-backports InRelease
Reading package lists... Done
Building dependency tree
Reading state information... Done
86 packages can be upgraded. Run 'apt list --upgradable' to see them.
ibgrizzly@ibgrizzly-GA-78LMT-S2P:~$

ibgrizzly@ibgrizzly-GA-78LMT-S2P:~$ sudo apt --only-upgrade install
libreoffice-common
Reading package lists... Done
Building dependency tree
Reading state information... Done
The following packages will be upgraded:
   libreoffice-common
1 upgraded, 0 newly installed, 0 to remove and 85 not upgraded.
12 not fully installed or removed.
Need to get 0 B/23.5 MB of archives.
After this operation, 17.4 kB of additional disk space will be used.
(Reading database ... 175184 files and directories currently installed.)
Preparing to unpack
.../libreoffice-common_1%3a6.4.7-0ubuntu0.20.04.1_all.deb ...
Unpacking libreoffice-common (1:6.4.7-0ubuntu0.20.04.1) over
(1:6.4.6-0ubuntu0.20.04.1) ...
Setting up libreoffice-common (1:6.4.7-0ubuntu0.20.04.1) ...
Setting up libreoffice-core (1:6.4.7-0ubuntu0.20.04.1) ...
Setting up libreoffice-math (1:6.4.7-0ubuntu0.20.04.1) ...
Setting up libreoffice-gtk3 (1:6.4.7-0ubuntu0.20.04.1) ...
Setting up libreoffice-pdfimport (1:6.4.7-0ubuntu0.20.04.1) ...
Setting up libreoffice-draw (1:6.4.7-0ubuntu0.20.04.1) ...
Setting up libreoffice-gnome (1:6.4.7-0ubuntu0.20.04.1) ...
Setting up libreoffice-impress (1:6.4.7-0ubuntu0.20.04.1) ...
Setting up libreoffice-base-core (1:6.4.7-0ubuntu0.20.04.1) ...
Setting up python3-uno (1:6.4.7-0ubuntu0.20.04.1) ...
Setting up libreoffice-ogltrans (1:6.4.7-0ubuntu0.20.04.1) ...
Setting up libreoffice-calc (1:6.4.7-0ubuntu0.20.04.1) ...
Setting up libreoffice-writer (1:6.4.7-0ubuntu0.20.04.1) ...
Processing triggers for hicolor-icon-theme (0.17-2) ...
Processing triggers for gnome-menus (3.36.0-1ubuntu1) ...
Processing triggers for man-db (2.9.1-1) ...
Processing triggers for shared-mime-info (1.15-1) ...
Processing triggers for desktop-file-utils (0.24-1ubuntu3) ...
Processing triggers for mime-support (3.64ubuntu1) ...
ibgrizzly@ibgrizzly-GA-78LMT-S2P:~$

On 5/19/21 11:15 AM, Heather Ellsworth wrote:
> Can you please try to do the upgrade again (see commands below) and
> paste the output?
>
> $ sudo apt update
> $ sudo apt --only-upgrade install libreoffice-common
>
> That should attempt to upgrade only libreoffice-common (and anything it
> depends on). If this fails, I'd like to see the error message.
>

[Heather Ellsworth (hellsworth)]

Looks successful to me! Please let us know if you hit any other issues.

[Ronald Butler (ibgrizzly-technut)]

Yes, it appears so.  Thank you.

On 6/7/21 1:53 PM, Heather Ellsworth wrote:
> Looks successful to me! Please let us know if you hit any other issues.
>
> ** Changed in: libreoffice (Ubuntu)
> Status: New => Invalid
>