Xorg freeze when booting up

Bug #1928475 reported by andrew g
14
This bug affects 1 person
Affects Status Importance Assigned to Milestone
xorg-server (Ubuntu)
Expired
Undecided
Unassigned

Bug Description

when booting up Ubuntu 21 it hangs for a few minutes then it becomes responsive it should not hang

ProblemType: Bug
DistroRelease: Ubuntu 21.04
Package: xorg 1:7.7+22ubuntu1
ProcVersionSignature: Ubuntu 5.11.0-17.18-generic 5.11.12
Uname: Linux 5.11.0-17-generic x86_64
ApportVersion: 2.20.11-0ubuntu65
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri May 14 10:42:48 2021
DistUpgraded: Fresh install
DistroCodename: hirsute
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GpuHangFrequency: I don't know
GraphicsCard:
 Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a16] (rev 09) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Haswell-ULT Integrated Graphics Controller [103c:2211]
InstallationDate: Installed on 2021-05-14 (0 days ago)
InstallationMedia: Ubuntu 21.04 "Hirsute Hippo" - Release amd64 (20210420)
MachineType: Hewlett-Packard HP 15 TS Notebook PC
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.11.0-17-generic root=UUID=c4c005df-0176-4582-a70b-d2a43dc51b21 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/24/2014
dmi.bios.release: 15.22
dmi.bios.vendor: Insyde
dmi.bios.version: F.16
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2211
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 86.26
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.ec.firmware.release: 86.26
dmi.modalias: dmi:bvnInsyde:bvrF.16:bd04/24/2014:br15.22:efr86.26:svnHewlett-Packard:pnHP15TSNotebookPC:pvr0974100002405F00000620180:rvnHewlett-Packard:rn2211:rvr86.26:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
dmi.product.name: HP 15 TS Notebook PC
dmi.product.sku: G9D75UA#ABA
dmi.product.version: 0974100002405F00000620180
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.104-1build1
version.libgl1-mesa-dri: libgl1-mesa-dri 21.0.1-2
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.11-1ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200714-1ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-1

Revision history for this message
andrew g (epicdeveloper12) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report. Please reproduce the problem again, and then as soon as it becomes responsive, log in and run:

   journalctl -b0 > journal.txt

Then attach the resulting text file here.

affects: xorg (Ubuntu) → xorg-server (Ubuntu)
Changed in xorg-server (Ubuntu):
status: New → Incomplete
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Please also open the 'Extensions' app and ensure you only have the three Ubuntu extensions installed. If there are more than that try removing them and then reboot.

Revision history for this message
andrew g (epicdeveloper12) wrote :

here is the file

Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks but it's not obvious to me where the hang of a few minutes is in that log. Can you say the exact time it occurred? Or can you reproduce the hang again and tell us what time it occurred?

Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for xorg-server (Ubuntu) because there has been no activity for 60 days.]

Changed in xorg-server (Ubuntu):
status: Incomplete → Expired
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