Ubuntu crashes on fresh installation. Error msg said sth about AMD64 not installing properly?

Bug #1928436 reported by Aslak Mørkholm
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
grub-installer (Ubuntu)
New
Undecided
Unassigned

Bug Description

Clean installation on a HP EliteDesk computer fails.
Installation media was checked OK by the installer, and was previously used to install Ubunto on another computer.
I did not make any "out-of-the-ordinary" selections in the installation process, mostly "next-next".
I do not know of other useful information.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: ubiquity 20.04.15.10
ProcVersionSignature: Ubuntu 5.8.0-43.49~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-43-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: pass
CasperVersion: 1.445.1
CurrentDesktop: ubuntu:GNOME
Date: Fri May 14 09:26:18 2021
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed maybe-ubiquity quiet splash ---
LiveMediaBuild: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

Revision history for this message
Aslak Mørkholm (dataslak) wrote :
Revision history for this message
Chris Guiver (guiverc) wrote :

Thank you for taking the time to report this bug and helping to make Ubuntu better.

"GrubInstaller failed"

Your grub installation failed, and a Support site would I suspect be appropriate at getting around this issue quickly, eg. https://answers.launchpad.net/ubuntu.

You can also find help with your problem in the support forum of your local Ubuntu community http://loco.ubuntu.com/ or asking at https://askubuntu.com or https://ubuntuforums.org, or for more support options please look at https://discourse.ubuntu.com/t/community-support/709

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