[LINCPLUS P1, Intel Geminilake HDMI, Digital Out, HDMI] No sound at all

[chris109]

It's a notebook with internal audio and HDMI. The sound card cant be used at all. Pulse audio only shows "Dummy Output".

Adding "options snd-hda-intel model=generic" to "/etc/modprobe.d/alsa-base.conf" shows at least the HDMI out. But internal analogue output still won't appear.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.8.0-50.56~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-50-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.17
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mia 1766 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Mon May 10 11:55:50 2021
InstallationDate: Installed on 2021-05-09 (0 days ago)
InstallationMedia: Ubuntu 20.04.2.0 LTS "Focal Fossa" - Release amd64 (20210209.1)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Eingebautes Tongerät - HDA Intel PCH
Symptom_DevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: mia 1766 F.... pulseaudio
Symptom_Jack: Digital Out, HDMI
Symptom_Type: No sound at all
Title: [LINCPLUS P1, Intel Geminilake HDMI, Digital Out, HDMI] No sound at all
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/06/2021
dmi.bios.release: 5.13
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: HW-13.3-BI-X133GRX210-040-A
dmi.board.asset.tag: OEM default string inject
dmi.board.name: LINCPLUS
dmi.board.vendor: LINCPLUS
dmi.board.version: 1.0
dmi.chassis.asset.tag: OEM default string inject
dmi.chassis.type: 10
dmi.chassis.vendor: OEM default string inject
dmi.chassis.version: OEM default string inject
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrHW-13.3-BI-X133GRX210-040-A:bd01/06/2021:br5.13:svnLINCPLUS:pnLINCPLUSP1:pvrOEMdefaultstringinject:rvnLINCPLUS:rnLINCPLUS:rvr1.0:cvnOEMdefaultstringinject:ct10:cvrOEMdefaultstringinject:
dmi.product.family: TVE1315E
dmi.product.name: LINCPLUS P1
dmi.product.sku: 1315E20201113001
dmi.product.version: OEM default string inject
dmi.sys.vendor: LINCPLUS
modified.conffile..etc.modprobe.d.alsa-base.conf: [modified]
mtime.conffile..etc.modprobe.d.alsa-base.conf: 2021-05-10T11:51:26.728974

[Launchpad Janitor (janitor)]

Status changed to 'Confirmed' because the bug affects multiple users.