[nvidia] System freeze after power saving mode

Bug #1926333 reported by Johannes Mages
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
Ubuntu
Expired
Undecided
Unassigned

Bug Description

Xorg / Gnome freeze after enabling Intel Speed Shift in UEFI. Desktop doesn't respond to key combinations like Ctrl + Alt + F3 to go into the console. Only SysRq + R and SysRq + E let the system awake again. This bug occurs when the system want to go into Power Saving Mode.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-72.80-generic 5.4.101
Uname: Linux 5.4.0-72-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: [Errno 21] Ist ein Verzeichnis: '/proc/driver/nvidia/capabilities/gpu0'
.proc.driver.nvidia.capabilities.mig: Error: [Errno 21] Ist ein Verzeichnis: '/proc/driver/nvidia/capabilities/mig'
.proc.driver.nvidia.gpus.0000.01.00.0: Error: [Errno 21] Ist ein Verzeichnis: '/proc/driver/nvidia/gpus/0000:01:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module 460.73.01 Thu Apr 1 21:40:36 UTC 2021
 GCC version: gcc version 9.3.0 (Ubuntu 9.3.0-17ubuntu1~20.04)
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
BootLog: Error: [Errno 13] Keine Berechtigung: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Tue Apr 27 19:58:04 2021
DistUpgraded: Fresh install
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
 nvidia, 460.73.01, 5.4.0-72-generic, x86_64: installed
 virtualbox, 6.1.16, 5.4.0-71-generic, x86_64: installed
 virtualbox, 6.1.16, 5.4.0-72-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a week
GpuHangReproducibility: Yes, I can easily reproduce it
GpuHangStarted: Within the last few days
GraphicsCard:
 NVIDIA Corporation TU106 [GeForce RTX 2070 Rev. A] [10de:1f07] (rev a1) (prog-if 00 [VGA controller])
   Subsystem: ASUSTeK Computer Inc. TU106 [GeForce RTX 2070 Rev. A] [1043:875c]
InstallationDate: Installed on 2019-11-10 (534 days ago)
InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
MachineType: To Be Filled By O.E.M. To Be Filled By O.E.M.
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=de_DE.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-72-generic root=UUID=454b3874-3032-4cb6-9e5c-92a00ed53afb ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/02/2019
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P4.40
dmi.board.name: Z390 Phantom Gaming 4
dmi.board.vendor: ASRock
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: To Be Filled By O.E.M.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP4.40:bd12/02/2019:svnToBeFilledByO.E.M.:pnToBeFilledByO.E.M.:pvrToBeFilledByO.E.M.:rvnASRock:rnZ390PhantomGaming4:rvr:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.family: To Be Filled By O.E.M.
dmi.product.name: To Be Filled By O.E.M.
dmi.product.sku: To Be Filled By O.E.M.
dmi.product.version: To Be Filled By O.E.M.
dmi.sys.vendor: To Be Filled By O.E.M.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.102-1ubuntu1~20.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 20.2.6-0ubuntu0.20.04.1
version.libgl1-mesa-glx: libgl1-mesa-glx 20.2.6-0ubuntu0.20.04.1
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.9-2ubuntu1.2~20.04.2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

Revision history for this message
Johannes Mages (johnnii360) wrote :
Revision history for this message
Daniel van Vugt (vanvugt) wrote :

Thanks for the bug report. Next time the problem happens please run:

  journalctl -b0 > journal.txt

or if you had to reboot then run:

  journalctl -b-1 > prevjournal.txt

and attach the resulting text file here.

summary: - Xorg freeze
+ [nvidia] System freeze after power saving mode
tags: added: nvidia
affects: xorg (Ubuntu) → ubuntu
Changed in ubuntu:
status: New → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for Ubuntu because there has been no activity for 60 days.]

Changed in ubuntu:
status: Incomplete → Expired
To post a comment you must log in.
This report contains Public information  
Everyone can see this information.

Other bug subscribers

Remote bug watches

Bug watches keep track of this bug in other bug trackers.