gnome-shell repeatedly restarting and core dumping

[Eric Van Horn]

Yesterday (2021-04-14) I ran apt update/upgrade, then rebooted my laptop overnight. With the upgrade Linux 5.4.0-71 was installed. Now I have an issue where gnome-shell restarts repeatedly. Looking in the logs, I see that gnome-shell is core dumping when this occurs. I have not (yet) identified any behavior that causes the problem.

I disabled extensions with the Gnome Tweak Tool and rebooted into the previous Linux version but the problem remains. This may be related to https://bugs.launchpad.net/bugs/1923864 and https://bugs.launchpad.net/bugs/1924606 as the symptoms are similar and both have been reported in within the correct time frame.

The contents of the log file from an instance of this occurring is attached.

I am using Ubuntu 20.04.2
gnome-shell version is 3.36.7-0ubuntu0.20.04.1

Please let me know if you have any questions.

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: gnome-shell 3.36.7-0ubuntu0.20.04.1
ProcVersionSignature: Ubuntu 5.4.0-72.80-generic 5.4.101
Uname: Linux 5.4.0-72-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Thu Apr 15 17:37:46 2021
DisplayManager: gdm3
InstallationDate: Installed on 2019-07-31 (624 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
RelatedPackageVersions: mutter-common 3.36.7+git20201123-0.20.04.1
SourcePackage: gnome-shell
UpgradeStatus: Upgraded to focal on 2020-05-09 (341 days ago)

[Daniel van Vugt (vanvugt)]

Thanks for the bug report. Your log appears to show you are experiencing bug 1886059 which nobody else has been able to reproduce. Please follow the instructions in bug 1886059.

Please also try uninstalling all of these:

'<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', '<email address hidden>', 'cpufreq@konkor', '<email address hidden>', '<email address hidden>', '<email address hidden>']"
b'org.gnome.shell' b'disabled-extensions' b"['desktop-icons@csoriano', '<email address hidden>', '<email address hidden>'