FP identification is not working immediately after entering wrong password

Bug #1923419 reported by prafulla chandra kota
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
fprintd (Ubuntu)
Fix Released
Undecided
Unassigned

Bug Description

Issue: FP identification is not working immediately after entering wrong password

System prerequisite: FP enrolled on system, Identify works fine.
OS: Verified on: 20.04 PPA release.
• Lock the screen
• Enter wrong regular password and press enter.
• Observe that "please try again" error is shown.
• Now try to login using enrolled FP. Observe that FP gets detected (FW uart log shows that FP is detected) but there will be no change in the login screen.
• Need to enter password to login into user account or Hit enter again, login screen will show the Swipe your finger option and FP identify works.
Attached the fprintd debug log.
Events actions are mentioned with this symbol <==> at attached output.
Post wrong password attempt, FW is immediately ready to capture the finger, but host is saying device is already claimed and acquiring after hitting enter key again.
---
ProblemType: Bug
ApportVersion: 2.20.11-0ubuntu27.16
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
DistroRelease: Ubuntu 20.04
InstallationDate: Installed on 2020-09-24 (200 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
Package: fprintd 1.90.9-1~ubuntu20.04.1 [origin: LP-PPA-ci-train-ppa-service-4509.1]
PackageArchitecture: amd64
ProcVersionSignature: Ubuntu 5.8.0-44.50~20.04.1-generic 5.8.18
Tags: third-party-packages focal
Uname: Linux 5.8.0-44-generic x86_64
UnreportableReason: This is not an official Ubuntu package. Please remove any third party package and try again.
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin lxd plugdev sambashare sudo
_MarkForUpload: True

Revision history for this message
prafulla chandra kota (prafullakota) wrote :
tags: added: apport-collected focal third-party-packages
description: updated
Revision history for this message
prafulla chandra kota (prafullakota) wrote : Dependencies.txt

apport information

Revision history for this message
prafulla chandra kota (prafullakota) wrote : ProcCpuinfoMinimal.txt

apport information

Revision history for this message
prafulla chandra kota (prafullakota) wrote : ProcEnviron.txt

apport information

Revision history for this message
prafulla chandra kota (prafullakota) wrote :

This issue is fixed in latest fprintd/libfprintd release, it can be closed.

Revision history for this message
Andy Chi (andch) wrote :

Hi @prafullakota,
do you mean the latest package of libfprint and fprintd from ubuntu archive?

Revision history for this message
prafulla chandra kota (prafullakota) wrote :

Default packages are available with 22.04 DELL ODM package. Issue was earlier logged with previous fprintd/libfprintd packages.

Revision history for this message
Andy Chi (andch) wrote :

Ok, thanks.

fprintd / 1.94.2-1ubuntu0.22.04.1
libfprint-2-2 / 1:1.94.3+tod1-0ubuntu2~22.04.01
libfprint-2-tod1 / 1:1.94.3+tod1-0ubuntu2~22.04.01

Changed in fprintd (Ubuntu):
status: New → Fix Released
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